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| APCO Envision - Tampa, FL - January 15, 2019 Gain first-hand knowledge about how to defend against and respond to a cyberattack. Learn what it takes to achieve fully-deployed NG9-1-1 capabilities and experience simulations, scenarios and exercises designed to translate learning topics into practices that you will take back to your agency. Earn up to 7 CEUs toward your professional development goals.
 Register | View the Program
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| Fayetteville Police Department, Arkansas, has received Agency Training Program Certification, a Project 33® Initiative, from APCO International.  | 
 
| The NG9-1-1 Institute is seeking nominations for the 16th Annual 9-1-1 Honor Awards. The deadline is Friday, January 11, 2019. All nominations (including self-nominations) are welcome. You do not need to be an NG9-1-1 Institute member to nominate or receive an award.  | 
 
| KMOX Radio Missouri will start charging a tax to fund emergency communications centers, in line with all other states except Wisconsin.   | 
 
| York News-Times The city and county of York, Nebraska, consolidated their emergency communications in 2018 and are preparing to occupy a new home under a new leader.  | 
 
| Salina Journal Some transmissions from first responders are inaudible to 9-1-1 public safety telecommunicators. The county’s system also cannot communicate with the state highway patrol.  | 
 
| KOMO NEWS.com The telecommunications company is under investigation by the FCC. This is the second time since 2014 that CenturyLink was responsible for a 9-1-1 outage.  | 
 
| USA Today The Orange County, Florida, telecommunicator, who wished to remain anonymous, gave clear instructions to family resulting in the 1-year-old’s heart just beginning to beat as paramedics arrived.  | 
 
| Huffington Post A Dutch astronaut mistakenly dialed the emergency number from the International Space Station.  | 
 
| Register now for these featured APCO courses. Call Processing Incidents Involving Veterans With PTSD, Long Beach, CA, #51591 - 1/28/19
 Communications Center Supervisor, 4th Edition, Suwanee, GA, #51823 - 1/29/19 - 1/31/19
 Customer Service in Today's Public Safety Communications, Normal, IL, #51773 - 2/4/19
 Communications Training Officer, 5th Edition, Tupelo, MS, #51646 MS State Rate - 2/4/19 - 2/6/19
 Disaster Operations and the Communications Center, Normal, IL, #51774 - 2/5/19
 Customer Service in Today's Public Safety Communications, Gulfport, MS, #49107 MS State Rate - 2/8/19
 Communications Center Supervisor, 4th Edition, Crestview, FL, #51821 - 2/11/19 - 2/13/19
 Fire Service Communications, 2nd Edition, Cambridge, MA, #52255 Mass. Fees - 2/11/19 - 2/14/19
 See the full schedule of upcoming live courses as well as our online course schedule.
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