PSC eNews Weekly
Friday, February 23, 2018
APCO’s Envision Training Event on Cyber/NG9-1-1 Well-Received in Nashville
APCO’s Envision training event took place last week in Nashville, Tennessee. During the intensive day-long event, attendees learned important information on cybersecurity, Next Generation 9-1-1, mobile apps and the big-picture challenges facing PSAPs with changes in technology. The goal was to share ideas that attendees could apply to their jobs, training, operations, and managing new technologies. As one attendee observed, "The technology has changed, and we have to change with it."

Thank you to SecuLore for sponsoring the event and contributing cybersecurity expertise. Be on the lookout for announcements of future Envision events in your area.
The Impact of NG9-1-1 and FirstNet on PSAP Operations
March 1, 2018 | 1:00 - 2:00 p.m. ET
The convergence of NG9-1-1 and FirstNet networks in the PSAP will dramatically enhance public safety communications. But it will also introduce new complexities which will transform PSAPs into public safety intelligence centers, and elevate the role of 9-1-1 telecommunicators, who will need to coalesce and manage a lot more information.

In this webinar, Patrick Botz, from NICE Public Safety and Jeff Wobbleton, ENP Communications Consultant at Mission Critical Partners will examine the key impacts for your PSAP and what you need to do to get ready. Read more.

Free for APCO members; $59 for non-members Register now
Sponsored by

Interested in more webinars? See all upcoming webinars.
During APCO’s Certified Public-Safety Executive (CPE) Program, you’ll become part of a network of public safety communications professionals who share a commitment to developing their executive leadership abilities and guiding our industry forward through the challenges of today and tomorrow.

The next CPE sessions begin July 4, 2018, and January 2, 2019. Space is limited, so don’t wait to apply. For more information
EagleView Technologies
Hexagon Safety & Infrastructure
Silent Key
The battle is over. Jim has put down his sword and sailed off to heaven with his shipmates. After 55 months of cancer, he passed away Feb. 11, 2018. He was born April 14, 1941, in St Paul.
Jenna Bixby died Saturday night in a traffic accident on the way to her job as a 9-1-1 dispatcher at the Minneapolis Emergency Communication Center. The accident remains under investigation but what is known is that this was a terrible shock to her friends and colleagues who started their shift concerned she hadn’t shown up for work and that she wasn’t answering calls and text messages from staff and friends.
Industry News
Tampa Bay Newspapers Tamika Greer’s effort’s likely saved a Largo woman lost in the woods, leading to a National 9-1-1 Public Safety Professional Award and personal congratulations from the President. Unable to determine the lost woman’s location, Greer communicated with T-Mobile, who helped locate the woman's phone’s GPS position.
Lompoc Record Central Regional Interoperability Communications System, a 700 MHz trunked radio communication system, has improved clarity of the availability and location of emergency resources in the field.
Atos North America
Radio Resource Interoperability and mutual-aid channels should mostly be reserved for emergency communications among public safety officials, the FCC said in a letter addressed to a New Mexico interoperability coordinator.
NBC 10 NEWS A total of 20,860 9-1-1 calls were put on hold during 2017, which represented 4.5 percent of all 9-1-1 calls placed in the state.
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