What were you doing on February 16, 1968? In Haleyville, Alabama, State Speaker of the House Rankin Fite was placing the first 9-1-1 call. Fifty years ago, it would have been hard to foresee all the changes coming next: nationwide acceptance of 9-1-1 as a universal number; automatic number identification (ANI) and automatic location identification (ALI); significant changes in the way people communicate that will continue to push the need for technological improvements into the future. Learn more about key events in the evolution of 9-1-1 at 911saveslives.org/#timeline
Changes to technology, of course, means change for public safety telecommunicator (PSTs):
"In 1983, we kept track of our officers with a paper log and hand-written cards to record calls for service, stamping times with a time clock. Kur-chunk. We had one boom mic to transmit to officers and a paging system for sending fire and ambulance. We had a switch under the console to set off the fire siren."
Share how your job has changed at 911saveslives.org/how-have-things-changed