PSC eNews Weekly
Friday, December 08, 2017
Internet technology brings powerful tools to the public safety sector, but also creates risks, flaws and vulnerabilities for cybersecurity. Start the year off right and register for these upcoming cybersecurity training opportunities designed specifically for the emergency communications industry.

Cybersecurity Hygiene Training
January 11, 2018 | Daytona Beach, Florida - Presented and sponsored by SecuLore

Envision: The Future of Emergency Communications

January 16, 2018 | Austin, Texas -
Sponsored by SecuLore
February 15, 2018 | Nashville, Tennessee

There is still time to submit your abstract to be part of the educational program at APCO 2018, APCO International’s Annual Conference & Expo. Deadline to submit is December 18. APCO is looking for thought-provoking, relevant, innovative presentation proposals related to the latest in technology, programs, policies and other issues that impact the public safety industry. For more information
Jeffrey Cohen, Chief Counsel and Director of Government Relations
Jeffrey Cohen is Chief Counsel and Director of Government Relations at APCO International. In this capacity, Jeff provides strategic guidance on policy, legislative and regulatory matters to help advance the association’s work. Prior to joining APCO, Jeff worked on Capitol Hill, where he was one of the authors of the FirstNet public safety legislation. He also worked at the Public Safety Bureau of the Federal Communications Commission and was in private practice as a partner at a Washington, D.C., telecommunications law firm. Jeff holds his law degree from the George Washington University Law School and a degree in electrical engineering from the George Washington University.
EagleView Technologies
Zetron, Inc.
Industry News
Northwest Regional Emergency Communications Center, Ohio, has met the minimum training standards for APCO International's Agency Training Program Certification (Project 33) and has been awarded certification as of December 1, 2017.
Government Technology Arizona State University recently created an infograph on emergency management as a career, including what you need to know before considering the field. It could serve as a basic starting point for those looking to transition or enter emergency management as a career.
Memphis Commercial Appeal When the city of Memphis set a goal to meet the national standard for answering 9-1-1 calls, they had quite a bit of work ahead of them. After two years, Memphis is nearing that goal of answering 95 percent of 9-1-1 calls within 20 seconds, city officials said. Memphis 9-1-1 dispatchers answered 93.5 percent of calls within 20 seconds, compared to 47.6 percent in October 2015 and 68.6 percent in October 2016.
The NG9-1-1 Institute is seeking nominations for the 15th Annual 9-1-1 Honor Awards. Email your completed. The deadline is Wednesday, Jan. 10, 2018. All nominations (including self-nominations) are welcome. You do not need to be an NG9-1-1 Institute member to nominate or receive an award.
Science and Technology Directorate (DHS S&T) has joined other public safety organizations in an advisory committee for the Advanced Warning and Response Network (AWARN). Based on the Next Generation Television broadcast transmission standard (also known as ATSC 3.0), AWARN will provide major new capabilities to improve disaster warning and recovery information for the American public.
San Jose Mercury News "There's a fire outside our house ... we're in the hills ... the trees are on fire!" A Sonoma County 9-1-1 dispatcher listened to the woman on the other line, who frantically told the dispatcher her situation while her family screamed in the background. It was the first minutes of what would become California's deadliest series of brush fires in history.
The PSAPs of Maricopa County, Arizona, show that when technology integrators and developers come together, new possibilities and hybrid solutions can bridge gaps and advance the entire industry.
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