PSC eNews Weekly
Friday, November 10, 2017
APCO's new training event, Envision, is coming to a city near you!
  • Gain first-hand knowledge on how to defend against and respond to a cyberattack
  • Learn what it takes to achieve fully-deployed NG9-1-1 capabilities
  • Experience simulations, scenarios and exercises, designed to translate learning topics into practice that you will take back to your agency
  • Earn 7 CEUs
Dates and Locations
Austin, TX - January 16 - Register now
Nashville, TN - February 15 - Register now
Sponsored by

Want more information on cybersecurity?
Attend the Cybersecurity Hygiene Training taking place January 11, 2018, in Daytona Beach, FL. Sponsored and presented by SecuLore
APCO continues to monitor the release of a final decision concerning the reclassification of 9-1-1 professionals into the "protective service" occupation category. Recent indications suggest that the decision, originally expected over this past summer, may be further delayed until early 2018. APCO will continue providing updates on this important issue and it will remain a priority until the federal officials get this right. For complete information, visit
APCO recently filed comments in response to the Notice of Proposed Rulemaking (NPRM) issued by the National Telecommunications and Information Administration (NTIA) and the National Highway Traffic Safety Administration (NHTSA). NTIA and NHTSA, which jointly constitute the "National 911 Office" responsible for a $115M federal grant program, sought comment on how to implement the grant program.
APCO launched a new standards development initiative and is looking for subject matter experts to help.

Cybersecurity Training for Public Safety Communications Personnel
This standard will provide guidance and direction in developing cybersecurity training programs that will help deal with emerging threats to the public safety communications sector.

Questions? Please contact Stacy R. Banker, ENP, RPL, Standards Program Manager at

To sign-up or for more information.

Teva Looman, Guidecard Services Coordinator
Teva Looman joined the APCO Institute staff in 2012 and works as the Guidecard Services Coordinator. In this capacity, Teva works closely with agencies and performs customization, production and delivery of APCO emergency dispatch guidecards and provides APCO guidecard software quality control.

Teva is proud to promote stronger communities through public safety awareness by empowering and educating public safety communications professionals. She enjoys collaborating on projects that exemplify APCO’s commitment as an international leader in public safety communications.
EagleView Technologies
Zetron, Inc.
Industry News
Homeland Preparedness News Two senators introduced the Next Generation 9-1-1 Act of 2017 this week, which would expand existing federal grant programs to help state and local governments deploy modern 9-1-1 systems.
Medical Xpress The American Heart Association released updated CPR guidelines that recommend more emergency medical dispatchers give chest compression-only instructions over the phone, along with additional instructions for infants and children. The new guidelines stressed the need for rapid response and intervention.
KRQE News 13 The Albuquerque Rapid Transit project is promising that its riders will feel more safe with new technology installed at bus stations throughout the city. Emergency call boxes are being installed at 19 of the new ART bus stations across the city.
Tait Communications
KWCH Last week, 71 counties in Kansas launched a new 9-1-1 text message system that will benefit people unable to communicate verbally, including those with speech and hearing impairments.
Urgent Communications Utah Gov. Gary Herbert has accepted the nationwide public-safety broadband network (NPSBN) deployment plan offered by FirstNet and AT&T. He said in a statement, "The FirstNet plan and associated technology will give Utah and the nation the necessary tools to maximize public safety."
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