PSC eNews Weekly
Friday, October 27, 2017
Many PSAP directors focus solely on software and hardware solutions, failing to consider that a total cybersecurity strategy includes technology, but also well-defined processes and fully-trained people. Equally important is a thorough understanding and implementation of cybersecurity best practices and recommendations.

It's time to protect your PSAP. APCO has partnered with SecuLore to offer these training events that will give you real life training that you can immediately implement in your PSAP.

Cybersecurity Hygiene Training (Early Registration ends November 17, 2017)

January 11, 2018 | Daytona Beach, FL

Envision: The Future of Emergency Communications
January 16, 2018 | Austin, TX
February 15, 2018 | Nashville, TN (Registration Opening Soon)
APCO 2018 is where you need to be to network and engage with the best of the public safety communications industry - from frontline telecommunications to communication center managers to public safety communications equipment and services vendors. Share your products and solutions at the event where industry discusses the latest in FirstNet, cybersecurity and more. If you haven’t yet signed up to exhibit with us in Las Vegas, visit the conference and expo site today or contact us to receive more information. Act now - prime space is filling up quickly!

Cybersecurity Training for Public Safety Communications Personnel Writing Group
Deadline is November 8, 2017.

Key Performance Indicators for Public Safety Communications Personnel Writing Group
Deadline is November 13, 2017.

Public Safety Communications Center Key Performance Indicators Writing Group
Deadline is November 15, 2017.

Questions? Please contact Stacy R. Banker, ENP, RPL, Standards Program Manager at

To sign-up or for more information.

Joanne Greco, Online Course Coordinator
Joanne joined the APCO Institute staff in 2012 and works as the Online Course Coordinator. In this capacity, she is responsible for scheduling and monitoring all online courses and works closely with Institute adjunct instructors and students to ensure the most effective training is received.

Joanne assisted with the launch of the instructor enrichment and instructor techniques courses, the Illuminations Program and the CALEA Law Enforcement, Training Academy and Campus Security courses. She has been the recipient of APCO's Project Team Award and the Fiscal Impact Award.

Joanne holds a bachelor's degree in business management and accounting from Kaplan University.
Naylor Association Solutions
Zetron, Inc.
Industry News
MissionCritical Communications Along with several other mission-critical communications groups, APCO International has urged the FCC to consider bands other than 6 GHz to achieve its flexible spectrum use goals in order to avoid negatively impacting public safety communications.
WHMI Livingston County Central Dispatch was named the Michigan Association of Public-Safety Communications Officials 2017 Team of the Year for its communications efforts during a major freeway crash, likely the largest incident the center has ever handled.
Multichannel FirstNet will have an oversight hearing with the House Communications Subcommittee on November 1. Marsha Blackburn (R-Tenn.), chair of the subcommittee, said "...we are committed to monitoring FirstNet’s progress to ensure it brings modern communications capabilities to the brave men and women who keep us safe. It’s vital that we deliver on a system that our firefighters, police officers, EMTs and all those on the frontlines of public safety can rely on."
Tait Communications
Hartford Courant Dispatcher Ed Chaves has been nominated as Hometown Hero by his supervisor at the East Hartford (Conn.) Police Department, not only for the lifesaving work he does as a dispatcher, but for the everyday ways he improves lives in his community.
Lansing State Journal Eaton County, Mich., voters will decide November 7 whether a monthly surcharge of up to $1.75 will be added to every phone line in the county to pay for a $12.8 million upgrade to the county's 9-1-1 radio system.
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