PSC eNews Weekly
Friday, September 15, 2017
Apply now to be considered for the January 2018 session of APCO’s Certified Public-Safety Executive (CPE) Program. Only a few spaces are left, so don’t wait to apply. For more information
Do you need to stay up-to-date on cybersecurity and NG9-1-1 in your job?
Attend APCO’s one-day event, Envision, and you will be brought up to speed on these topics:
  • Cybersecurity: Risks and Case Studies
  • Centralized Intrusion Detection and Prevention Systems – the Emergency Communications Cybersecurity Center (EC3)
  • Steps to Take Now to Improve Cybersecurity
  • Why NG9-1-1 Needs Cybersecurity – and Why E9-1-1 Does Too!
  • Public Safety and 9-1-1 Mobile Apps
  • Emergency Services IP Networks (ESInets) and Next Gen Equipment
  • Project 43 – Broadband Implications for the PSAP
Be sure to attend Envision in Austin on October 12. Visit for more information.
Robin Pobst, Agency Course Coordinator
Robin joined the APCO Institute staff in 2014 bringing with her numerous years of experience in the telecommunications field. She currently works as one of the agency course coordinators. In this capacity, Robin provides support to agency instructors by processing courses, distributing certificates and assisting instructors with resources. She is additionally responsible for all agency course book orders. She is proud to have a significant role in the education and training of public safety professionals. While supporting an initiative for online processing of agency courses, Robin looks forward to assisting agency instructors with streamlining the student certification process.

When not at work she loves to travel, swim, garden and spend time with family.

Robin holds a bachelor's degree in telecommunication from Barry University and a master's degree in corporate communication from Rollins College.
Hexagon Safety & Infrastructure
Zetron, Inc.
Industry News
APCO has filed a Project Initiation with the American National Standards Institute (ANSI). This standard will provide guidance in training telecommunicators for handing calls from citizens in crisis.
APCO has filed a Project Initiation with ANSI and has issued a call for participation for workgroup members to participate in the creation of an ANSI standard addressing public safety communications center key performance indicators.
The New York Times Data from Harvey and Irma suggests that federal disaster response is evolving into a more sophisticated system.
Radio World At the Public Safety and Homeland Security Bureau's recent workshop, FCC Chairman Ajit Pai emphasized the importance of 9-1-1.
Urgent Communications Despite P25's designation as the LMR standard, NPSTC interoperability chairman John Lenihan says, "Especially the small agencies and rural agencies are opting for less-expensive versions of radios that meet their day-to-day needs. The obvious problem with that is going to be interoperability."
USA Today Amateur radio operators can be lifesavers when it comes to keeping emergency communications going during natural disasters.
The Argus Observer To save costs, two 9-1-1 dispatch centers consolidated in 2014; now, two of their veteran dispatchers offer a look back at the challenges and triumphs of the consolidation.
CNN When Hurricane Irma's winds became too high, emergency services in several parts of Florida had to be put on hold until it became safe enough to go out, causing many first responders to feel helpless.
The Wall Street Journal Though public safety communications officials encourage citizens to call 9-1-1 for emergencies, several social media tools proved helpful in transmitting urgent information during the recent hurricanes in Florida and Texas.
EMS1 Officials in Collier County, Florida, report that 9-1-1 call lines are being abused by non-urgent callers in the aftermath of Irma, preventing help from getting where it's most needed.
Holland LP
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