PSC eNews Weekly
Friday, August 25, 2017
Supported by IBM Watson Analytics, APCO IntelliComm™ criteria-based guidecard software optimizes QA and brings next generation capabilities to your PSAP. For more information
If you are certified in the 6th Edition of Public Safety Telecommunicator (PST) or PST Instructor and haven’t yet updated to the 7th Edition, time is running out to take advantage of the APCO Institute’s easy, online update courses. The brief update courses will be available only through December 31. After that time, you will be required to take the full-length Public Safety Telecommunicator, 7th Edition, course. For more information
Meghan Architect, Director of Marketing & Communications
Meghan began at APCO five years ago as the marketing and communications manager and has since moved into the position of director overseeing all of APCO’s marketing and communications, including websites, publications, promotional materials and social media. Meghan enjoys the ever-changing demands of her position as well as collaborating with staff and members on new initiatives.

Meghan is a graduate of George Mason University with a major in communications and a minor in Spanish. When not at work, Meghan is chasing after her two-and-a-half-year-old son and cocker spaniel with the help of her husband. As someone who grew up in Central America and Asia, Meghan enjoys traveling and eating her way through countries. Her family will be adding a new addition this December.
Hexagon Safety & Infrastructure
Zetron, Inc.
Industry News
APCO International has received a grant award in the amount of $40,000 from Motorola Solutions Foundation. The grant is being administered through APCO’s Commercial Advisory Council (CAC) Scholarship Program, which makes scholarship funds available to public safety communications professionals who participate in APCO Institute training and certification courses.
The following agencies have recently implemented the APCO Institute Emergency Medical Dispatch (EMD) Program.
Bellevue (OH) Police Department
Norwalk (OH) Police Department
Willard (OH) Police Department
Every year more than 350,000 people fall victim to sudden, unexplained out-of-hospital cardiac arrest (OHCA). Unfortunately, only about 1 in 10 victims survive this dramatic event. Early access to 9-1-1 and early cardiopulmonary resuscitation (CPR) are the first two links in the chain of survival from OHCA.

Recognition of these circumstances prompted the American Heart Association (AHA) to convene a taskforce of resuscitation experts to address the challenges of providing telephone CPR (T-CPR). At you will find program and performance recommendations for T-CPR developed by the taskforce over the last year. In addition, you will find a comprehensive guide to implementing T-CPR in your community. With your assistance, these recommendations will help achieve the AHA goal that every 9-1-1 call is answered by a PSAP ready to provide lifesaving T-CPR.
GCN To help emergency call centers respond quickly and efficiently to a wide variety of incidents, APCO International joined forces with IBM to create new software to enhance the scripted guidance for 9-1-1 call takers.
Urgent Communications AT&T will meet FirstNet’s requirements for its nationwide public safety broadband network (NPSBN), but the carrier is "hesistant to say that there is complete definition set in stone" about what constitutes a public-safety-grade system, according to a statement released by AT&T on Tuesday.
ARRL The main weekend for the 2017 ARRL Simulated Emergency Test (SET) is only a little more than a month away—Saturday and Sunday, October 7 and 8. The primary League-sponsored national emergency exercise is designed to assess the skills and preparedness of ARES® and other organizations involved with emergency and disaster response.
Concord Monitor New Hampshire Gov. Chris Sununu directed flags on public buildings and grounds to be lowered to half-staff Monday in honor of a county dispatcher and firefighter who died in the line of duty.
Good4Utah Reaching your dream is rarely easy. And a police officer in Orem, Utah, knows from firsthand experience. You see, it took her nearly a decade to make her dream happen.
Holland LP
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