PSC eNews Weekly
Friday, April 07, 2017
As the federal government nears a final decision on whether to update its classification system describing occupations in the United States, APCO has launched a White House petition entitled "9-1-1 Professionals Should be Recognized for Protecting and Saving Lives." The goal of this petition, timed with National Public Safety Telecommunicators Week, is to draw attention to the need to classify Public Safety Telecommunicators as Protective Service Occupations. Be sure to sign this petition and encourage many others to do the same by sharing this link:
The application deadline for the next two sessions of APCO’s Certified Public-Safety Executive (CPE) Program has been extended from April 15 to May 1. Sessions are scheduled for: July 5, 2017 to January 26, 2018, and January 3 to July 19, 2018. The CPE program is open to anyone who is a Registered Public-Safety Leader (RPL); possesses an associate’s degree or above; or has a high school diploma and at least 10 years’ experience in public safety communications at the supervisor, manager or director level. Apply now.
National Public Safety Telecommunicators Week begins Sunday, April 9, and there are so many ways to make the week special. Visit and tell us – or show us in pictures – how you celebrate NPSTW.
Do you know that your agency can host APCO Institute training courses? Whether you’re interested in one of our multi-day certification courses or a one-day CDE course, we’ll make it easy for you to bring world-class training to your agency. For more information
Channel your creative energy and design our APCO 2017 conference T-shirt. You could earn a complimentary APCO 2017 or APCO 2018 conference registration. For more details.
Judy Stone, Processor
Judy Stone joined the APCO AFC team as a processor in June of 2004 and was promoted to team leader in 2012. Judy processes FCC Form 601 applications for completeness and accuracy. She currently manages more than 67 RF professionals and frequency coordinators across the country and performs VHF, UHF, 800 and 700 MHz coordination. She is an expert in the Universal Licensing System and the SpectrumWatch online program for creating and submitting applications for coordination.
Hexagon Safety & Infrastructure
Harris Corporation
From the Frontline
"It was a slow weekend morning in the tiny suburban city that I used to work for. You were my first and only call that day. As I was saying "9-1-1, where’s your emergency," I saw the phone number. I have known the phone number that was displaying on my screen for years. The first words you said to me was my name and ‘it’s your mother’".

Read "The Call I Won’t Forget" and share your story at
Industry News
In recognition of National Public Safety Telecommunicators Week (NPSTW), April 9-15, 2017, APCO International joins communities, government leaders and 9-1-1 communications centers to honor members of the 9-1-1 community who help save lives in times of personal or national crisis.
Leader This year we honor the often unsung heroes of public safety, our dispatchers, during the week of April 9-15. Every emergency that a police officer or firefighter responds to either starts with, or is handled by, one of our public safety dispatchers.
Urgent Communications AT&T and FirstNet officials last week provided new details about information that governors should consider when deciding whether their states and territories should accept the FirstNet deployment plan or choose to pursue the "opt-out" alternative.
The Folsom Telegraph Folsom, Calif. Mayor Andy Morin announced the proclamation of the week of April 9-15 as National Public Safety Telecommunications Week in the city of Folsom to recognize all of the hard work Folsom’s dispatchers accomplish every day.
GANT News On Tuesday, the Clearfield, Penn., county commissioners approved a proclamation to recognize dispatchers’ service as part of National Public Safety Telecommunicators Week. The proclamation stated that dispatchers are the "unseen men and women" who are the "critical first contact" for those in need of help from law enforcement, firefighters and emergency medical services.
The Messenger As a 9-1-1 emergency dispatcher, Caleb Stensland goes to work every day knowing he may have to help someone on what seems like the worst day of their life. Stensland was recently honored for his part last year when a Hamilton County, Iowa, sheriff’s deputy was assaulted during a call.
NICE Is your PSAP following the recommended Quality Assurance & Improvement (QA/QI) ANSI Standard? The voluntary standard offers a highly recommended roadmap that can be adopted and implemented by any PSAP.
Zetron, Inc.
Holland LP
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