PSC eNews Weekly
Friday, March 31, 2017
If you’re interested in learning how to become a leader at your agency and within our industry, APCO’s Certified Public-Safety Executive Program is for you. But, time is running out to apply. The application deadline for this 6-month program, described as "life-changing" by many CPE graduates, is April 15. Don’t wait to begin your application. For more information
With only a few hours left until the deadline, now is the time to submit your application for the 2017 scholarship program. Scholarships provide funds that may be used for professional development and career advancement to APCO Full, Associate and Agency Group Members. Submit an application
With only a day left until the deadline, now is the time to submit your nominations for the Public Safety Communications Awards Program and the Technology Leadership Award. Members and non-members from any agency, any municipality and any chapter can nominate someone—you can even nominate more than one person for each award category. Submit a nomination
Monday is Flash Day! The day that APCO members can save an additional $100 on their attendee registration for APCO 2017. Don't miss out - it's gone in a FLASH!

Not a member, but still want to save on Flash Day? By becoming a member of APCO before you register on Monday, you can save up to $300 on your full registration. Learn more.

In the meantime, take a look at the schedule and the professional development sessions to start planning your APCO 2017 experience.
Use the $100 you saved on Flash Day toward APCO Institute’s pre- and post-conference training courses. Come early or stay late in Denver and participate in one of the following courses: Call Processing Incidents Involving Veterans With PTSD; Bullying and Negativity in the Communications Center; Crisis Negotiations for Telecommunicators; and Communications Training Officer, 5th Edition. For more information
Rossana Sepulveda, Processor
Rossana has been employed by APCO as an AFC processor since May 2012. "I work with a great bunch of people who are very knowledgeable, courteous, patient and respectful."

Her previous work history is in office administration in a variety of fields, such as healthcare, transportation and banking, Rossana feels that this diverse background has enabled her to be flexible and versatile and adapt to new work environments with ease. She has also worked several years as a sales associate for a national retail chain which has helped sharpen her customer service skills. She earned an AAS degree in 2009 and is a member of the Phi Beta Kappa International Business Honor Society.

Her parents met in New York after they immigrated from Puerto Rico as teenagers in 1945 – right after WWII. So she considers herself a New York City girl. Rossana relocated to Florida in 2011 and has been married 37 blissful years to her husband John. They have three sons and four grand-daughters. She enjoys travel, dancing, gardening, knitting, crafts and home improvement DIY projects.
Jeffrey Smith started his public safety career in the town of Cape Elizabeth at the age of 16 as an EMT for the local ambulance. At 18 years old, he was hired as a part-time public safety dispatcher while still a senior in high school. About a year later he was hired as a full time dispatcher at the Falmouth Police Dept. and then became a police officer within a few years.
Zetron, Inc.
Harris Corporation
From the Frontline
"[We] never really know what happens after we hang up and rescue takes over. We never know the people and emotions that continue after we pick up to answer the next call, as our last call heads to an ER somewhere. We never know whether or not we helped someone, comforted someone, or affected an outcome, even in the worst case, assuaged fear and doubt, gave hope, or courage in the last moments of someone’s very life. I was blessed to know at least once in my career, I did something that helped someone even beyond the grave, in the person of her son, my colleague, my friend, and a brother I did not know I had."

Read "The Last Voice" and share your own story at
Industry News
APCO International celebrates the First Responder Network Authority's (FirstNet's) selection of AT&T as its partner to implement the nationwide public safety broadband network (NPSBN).
Homeland Security News Wire On Monday, the Department of Homeland Security announced a change in the Project 25 Compliance Assessment Program (P25 CAP) listing of grant-eligible radio equipment for first responders. In order to be fully compliant with all P25 CAP requirements, radio equipment that requires encryption must use Advanced Encryption Standard (AES) 256. Equipment that uses proprietary or other non-standard encryption capabilities without also providing the standard encryption (AES 256) capability does not meet the requirement specified in the Project 25 Compliance Assessment Program Encryption Requirements Compliance Assessment Bulletin (CAB).
Government Technology Jay English of the U.S. Department of Homeland Security works to educate PSAP officials about the importance of cybersecurity. English was APCO's director of Communications Center and 9-1-1 Services until October 2016.
Corridor News An emergency telecommunicator career and technical education program at Austin Independent School District's Akins High School is prepping students for a future in public safety communications, but it is also helping fulfill a need in the emergency response industry.
Tait Communications
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