NICE Systems
PSC eNews Weekly
Friday, November 18, 2016
Check out APCO’s official store where you can get your APCO gear and show your support for the association. Seasonal items coming soon. Go to the store.

APCO is hosting courses at its headquarters on two of the most timely issues facing telecommunicators today - bullying and negativity in the PSAP and handling calls involving veterans with PTSD.

Register now while space is still available, and you'll receive one free course registration for every three that your agency purchases. That's right - four individuals from the same agency can attend for the price of three. All registrations must be for the same class. Contact us to register.

APCO's next Emerging Technology Forum will take place February 28-March 1, 2017, in Raleigh, N.C. Registration and housing are now open. For more information.
Mark Pallans is an APCO Life Member, a fellow of the Radio Club of America and a holder of both a General Class FCC commercial license and an Amateur Radio Extra Class license. He grew up in New York City and is a graduate of Fairleigh Dickinson University with a BSEE degree.
Zetron, Inc.
Industry News
Have you responded to a train derailment? What about a rail incident with a hazmat leak or fire? Did you feel prepared or overwhelmed? Whether you’ve experienced a large- or small-scale rail event, the International Association of Fire Chiefs (IAFC) wants to hear from you.
FirstNet The First Responder Network Authority (FirstNet) has announced the opening of the FirstNet Innovation and Test Lab at its technical headquarters in Boulder, Colorado. FirstNet’s state-of-the-art lab will be a "plug and play" environment in which FirstNet and its future private industry partner will test public safety features, devices and apps before they are deployed on the Nationwide Public Safety Broadband Network.
Patch The Riverside Community College District (Calif.) police force Tuesday was granted access to Riverside County's public safety communication system at minimal cost under a contract that received extra scrutiny before being approved by the Board of Supervisors.
KTVQ Aaron Charlton, a Lewis and Clark County (Mont.) dispatcher, received a 9-1-1 call from a young man recently stating his wife was in labor. Within minutes of the initial call for help on November 10, Charlton coached the young man through the delivery of his daughter.
Richmond Standard A Richmond (Calif.) police dispatcher received the "Siren" award for his efforts in helping to save a patient’s life. On June 7, dispatcher Doug Lamb received a call about a patient suffering from a medical condition and swiftly asked the pertinent questions to learn the patient was experiencing a stroke, police said. Over the phone, he offered life-saving interventions with composure.
Iowa State Daily Ames (Iowa) Police Department plays a crucial role in handling all of the different levels of stress and anxiety as they spend their long shifts always speaking in calm and collected voices at the other end of the call.
Journal-News Franklin, Ohio, plans to honor three police officers and a dispatcher for the compassion they showed in response to a 7-year-old boy trying to sell a stuffed animal to buy food.
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