Our headquarters in Daytona Beach, Florida, will remain closed today, October 7, due to the hurricane. To those in the storm’s path, please stay safe. To telecommunicators in the area, thank you for being there, rain or shine.

Space is limited, so don’t wait!
Time is running out to apply for the Winter 2017 session of APCO’s Certified Public-Safety Executive (CPE) Program. The application deadline is October 16, less than two weeks away!

Don’t worry, though. We’re here to help with any last-minute questions you have. If you haven’t already downloaded an application, do so now. Then, give us a call at (386) 944-2486 or send us an e-mail and we’ll provide any assistance you need.

Be part of the event where thousands of public safety professionals come to learn and network. Proposals are now being accepted for APCO 2017, taking place in Denver, Colorado, August 13-16, 2017. For more information.

APCO’s Emerging Technology Forum is heading to Seattle November 1-2, 2016. Housing reservations must be made by October 10, 2016, to get the group rate.

Congratulations to these APCO Institute survey respondents who were selected to receive one free Institute online course each: Maria Arend, Waterbury Police Department, Wolcott, Conn.; Toby Click, Webster County 911 Emergency Communications, Marshfield, Mo.; and James Leonard, Seneca County, Waterloo, N.Y. The survey closed October 1. Many thanks to everyone who participated.

John Ruggiero has been employed by the Massachusetts State Police for 14 years, starting as a dispatcher and later a Shift Supervisor at the New Braintree Regional Communications Center, followed by positions as a Radio Technician and now a Communications Engineer. John's responsibilities include assisting with the design, specification, installation, programming, monitoring, maintenance, troubleshooting, diagnosis and repair of various communications systems.

The 911 National Emergency Address Database (NEAD) LLC, an independent entity established by CTIA®, announced a major step toward helping first responders locate wireless 9-1-1 callers more accurately indoors by selecting West’s Safety Services to develop and operate the NEAD Platform.

GM OnStar celebrated its 20^th anniversary by giving $20,000 each to 20 public safety personnel who experienced serious physical injury or hardship that impacted their ability to perform their jobs. OnStar identified the 20 recipients by working with the International Association of Chiefs of Police Foundation (IACPF), the Association of Public-Safety Communications Officials (APCO) – Sunshine Fund, the International Association of Fire Chiefs (IAFC) and National Association of Emergency Medical Technicians (NAEMT).

WIBC Indiana July 26, 2012, started as a normal day for Officer Marty Dulworth, who was 12 years on the job with the Anderson Police Department. By the time the day was over, he'd be in the hospital, having surgery to remove his leg. Dulworth was shot and so was his canine partner. He is one of 20 emergency responders who is getting $20,000 from OnStar as part of their 20^th anniversary.

The Hays Daily News Lindsay Prater was taking a 9-1-1 call while working as a dispatcher on December 10, 2014, in Hutchinson (Kan.) when she had difficulty hearing the caller. Within a day she learned the hearing loss was because of a brain tumor. In about two months, she had surgery to remove the tumor, but she still lost hearing in her left ear, which prevents her from continuing to work as a dispatcher. She recently got good news, though: OnStar is giving her $20,000 to celebrate the company's 20^th anniversary.

Journal of Emergency Medical Services Trek Medics International, a U.S.-based nonprofit organization that develops EMS systems in low-resource communities globally, is currently looking to expand their active field programs in the Dominican Republic and Tanzania. Together, these programs currently provide 24-7 EMS coverage to more than 200,000 people, and have responded to nearly 400 incidents since April 2015.

PTS Solutions Introduces New Computer Aided Dispatching Software

Henderson County, NC Purchases KENWOOD NEXEDGE® System