Cultivate workplaces where people and agencies thrive. Join APCO’s Wellness & Workforce Summit, taking place February 18-19, 2026, in Phoenix. Over two full days, you’ll learn from experts, network with peers and earn up to 11.5 CDEs while gaining practical tools to support mental, physical and organizational wellness. Register now to secure your spot, and be sure to book your room — rates go up after January 27!
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APCO International welcomed the introduction of the Next Generation 9-1-1 Act in the U.S. House of Representatives to advance the nationwide transition to NG9-1-1. This legislation supports a transition to NG9-1-1 that will allow the public to send text messages, photos, videos and other advanced data directly to 9-1-1 and enable emergency communications centers to share this information with responders in the field. These improvements will enhance situational awareness, support more efficient resource deployment and improve coordination during emergencies.
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Please note that a scheduled system update for APCO’s online course platform will take place from December 29 through January 2. During this time the site will be in maintenance mode, and students will not have access. Please plan accordingly.
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The CCAM Excellence Award recognizes and celebrates outstanding contributions and achievements of an exceptional Chapter Commercial Advisory Member (CCAM). The award recipient will be recognized during APCO 2026 in San Antonio August 2-5.
Complete the online nomination form or email your completed nomination information to cacnominations@apcointl.org no later than January 15, 2026. The nomination should include contact information, company and chapter affiliations, APCO membership details, and a letter of recommendation.
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APCO provides specialized agency instructor courses across the core public safety disciplines, empowering seasoned professionals to train the next generation of emergency communicators. Agency Instructor course options include:
These courses give experienced personnel the knowledge, skills and credentials needed to teach APCO courses within their agencies. Sign up now for courses that begin on December 31.
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 The National Telecommunications and Information Administration's (NTIA) long-awaited release of the updated U.S. Frequency Allocation Table in September 2025 was nothing short of historic — especially since some in the industry started their careers after the last update and still managed to retire before this one appeared. After nearly 22 years of suspense, speculation and a few thousand “coming soon” jokes, the spectrum community can finally rest easy knowing the table has been refreshed, complete with footnotes that read like fine wine: aged, complex and best interpreted by specialists.
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The Cohasset Anchor
The South Shore Regional Emergency Communications Center is holding its 12th annual holiday toy and gift card drive through December 23 to support children in need across several South Shore towns.
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Noozhawk
Santa Barbara County officials honored the collaborative effort that created the new Regional Fire Communications Center, which has been handling thousands of fire and medical 9-1-1 calls since opening in May.
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ABC 9
Telecommunicator Valarie Pitts received an Outstanding Performance Award after taking a distressing call, prompting a welfare check that led officers to find the caller who needed medical attention.
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Concho Valley
The department recognized several members for lifesaving efforts. A police telecommunicator and an officer received Lifesaving Awards for rescuing an unconscious 2-year-old child found in a swimming pool.
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The APCO Institute offers training for all emergency communications professionals. Choose from online, virtual classroom or in-person courses. All public safety professional may participate and APCO members receive a discount at registration.
Online and Virtual Classroom Courses
In-Person Courses
View all upcoming courses
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