October is Cybersecurity Awareness Month — we’ve put together weekly videos this month featuring cyber tips from APCO’s senior technology strategist, Megan Bixler. This week’s video is about AI threats to emergency communications systems. Bixler explains how AI can weaken cybersecurity by introducing new vulnerabilities in 9-1-1 systems where reliability and security are paramount.
Have a cybersecurity success story to share? We’re looking for real-world examples where an emergency communications center (ECC) effectively prevented, mitigated or recovered from a cyber threat — demonstrating the value of proactive defense, training and collaboration. Send your story to cybersecurity@apcointl.org.
Watch the video
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Interested in helping shape APCO's Annual Conference & Expo? Apply to chair the conference committee for APCO 2027, taking place July 25-28, 2027, in Anaheim, California. Please submit your completed nomination to Patricia Giannini Henry by December 1, 2025.
Learn more
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APCO and IWA Technical Services are pleased to announce upcoming technical training classes taking place April 27 - May 8, 2026, at APCO Headquarters in Daytona Beach, Florida.
Courses will include:
- General Communications Technician (GCT) - Level 1 & Level 2
- Antenna Line Sweep
- Radio Frequency Interference Mitigation
Stay tuned for registration details and class schedules. Don't miss this opportunity to enhance your technical expertise and training at APCO's headquarters.
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The Evolving Role of AI in ECCs
October 29 | 1:00 - 2:00 p.m. ET
Sponsored by Hexagon
Register
Transforming Incident Response and Enhancing Mutual Aid
November 5 | 2:00 - 3:00 p.m. ET
Sponsored by FirstNet, Built with AT&T
Register
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Applications are now open for APCO’s Certified Public-Safety Executive (CPE) Program, Class 20, which begins in March 2026. The deadline to apply is January 15. Specifically designed for leaders in emergency communications, the CPE Program is a nationally recognized executive leadership experience that sharpens leadership skills and prepares participants for advanced roles within their organizations.
Topics covered include:
- Leadership styles, models and theories
- Public safety leadership challenges
- Executing and managing organizational change
Graduates earn the Certified Public-Safety Executive (CPE) designation and join a growing network of CPE graduates committed to advancing leadership in public safety communications.
Learn more
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The APCO Illuminations CDE Program is an annual subscription-based continuing education initiative designed for public safety communications professionals. Taught by APCO Institute adjunct instructors, the program features three specialized tracks to choose from: EMD, CTO and a general track. The annual subscription program is delivered entirely online and allows students to earn 12 CDEs annually through topic-specific courses that change monthly.
Register now to access upcoming topics:
The annual subscription is $125 for APCO members and $145 for non-members. Group discounts are available.
Learn more
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4 ABC WTAE
Brian Craig, an Allegheny County telecommunicator, was among those who broke a window to pull victims out of the vehicle.
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K99.1 FM
Madison Sharp earned a stork pin after guiding the roadside delivery before paramedics arrived.
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Fox 21
The $2.4 million expansion now has 20 dispatch and 22 radio consoles as the largest ECC in Colorado.
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