Don't miss out! Taking place October 7-8 in Orlando, Florida, the AI Summit will bring together public safety leaders, technologists and ECC professionals to explore the latest applications of artificial intelligence in emergency communications. Reserve your place today to gain practical insights and strategies that you can apply directly to your work!
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Introducing the next event in APCO's Summit Series: the Wellness & Workforce Summit. We've opened a call for speakers and are looking for dynamic speakers, facilitators and thought leaders to share real-world insights and fresh perspectives on wellness, staffing, recruitment, retention and culture in emergency communications. Whether you’re a frontline telecommunicator, supervisor, director, trainer or industry partner, we want to hear from you! Selected speakers will receive complimentary registration. Submit your proposal by October 3.
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This standard defines baseline training requirements necessary to prepare public safety telecommunicators to handle emergency and non-emergency incidents including requests for law enforcement, fire and emergency medical services. It addresses essential knowledge, skills and abilities (KSAs) across various subject areas.
The public may review and comment on this candidate standard September 5 through October 20 via the APCO website.
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Want to get involved with the planning for APCO's Annual Conference & Expo? Apply to chair the conference committee for APCO 2027, taking place in Anaheim, California, on July 25 - July 28, 2027. Please submit your complete nomination to Patricia Giannini Henry at henryp@apcointl.org. The deadline for submission is December 1, 2025.
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We have two upcoming webinars! Both are free for members, $59 for non-members and worth 1 CDE.
[NEW!] Telecommunicator Mental Wellness: Silent No More
October 2 | 1:00 - 2:00 p.m. ET
Sponsored by Eventide Communications
This panel discussion will explore the causes, symptoms and real-life consequences of declining mental health in ECCs. It will also highlight research, tools and strategies that offer hope and actionable paths forward. Attendees will gain insight into recognizing stress in themselves and others, understanding the emotional and physical toll on 9-1-1 professionals and their families, and identifying practical steps to foster wellness personally, as leaders, and across entire organizations.
AI Threats & New Solutions for Connecting Stalled 9-1-1 Calls
September 18 | 1:00 - 2:00 p.m. ET
Join APCO for a webinar featuring two experts who serve on the FCC’s Communications Security, Reliability, and Interoperability Council (CSRIC). They will break down new recommendations that CSRIC just delivered to the FCC on these issues, explain why this matters for you, and answer your questions.
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The Department of Homeland Security (DHS) and National Security Agency (NSA) along with multiple global cybersecurity agencies released a joint Cybersecurity Advisory to warn network defenders of the People's Republic of China (PRC) state-sponsored actors' targeting global telecommunications, government, transportation, lodging and military infrastructure networks. This Alert provides updated Tactics, Techniques and Procedures (TTPs) and Indicators of Compromise (IOC).
Read the alert
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Fox 43
In separate emergencies, telecommunicators Sherry Cochran and Payden Miller assisted in delivery before mothers reached hospitals.
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Hoodline
The grants will be used for technology upgrades and facility improvements, including $1.1 million for radio replacement in Alamance County.
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29 News
Deven Capello, Mel Foster and India Jackson explained their calm approach to the job that helped them save lives while fielding emergency calls.
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Apple Valley News Now.com
Funds generated by the tax will be used to replace aging equipment and to address staffing shortages among the county’s public safety communications staff.
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