The APCO Institute has several online, in-person and virtual courses scheduled in 2026. Click on a date to learn more and register.

Online and Virtual Classroom Courses

Active Shooter Incidents for Public Safety Communications, 2nd Edition (8 CDEs): 1/7 - 1/27 (Online) | 1/14 - 2/3 (Online)
Customer Service in Today’s Public Safety Communications (8 CDEs): 1/7 - 1/27 (Online) | 2/4 - 2/24 (Online)
Surviving Stress (8 CDEs): 1/7 - 1/27 (Online) | 2/4 - 2/24 (Online)
Emergency Medical Dispatch Manager, 1st Edition, Version 2 (8 CDEs): 1/7 - 1/27 (Online) | 2/11 - 3/3 (Online)
Crisis Negotiations, 2nd Edition (8 CDEs): 1/7 - 1/27 (Online) | 2/17 (Virtual Classroom)
Disaster Operations and the Communications Center, 2nd Edition (16 CDEs): 1/14 - 2/3 (Online) | 2/11 - 3/3 (Online)
Communications Center Supervisor, 5th Edition (24 CDEs): 1/20 - 1/22 (Virtual Classroom) | 2/11 – 3/17 (Online)