The APCO Institute offers online, in-person and virtual courses to meet all learning needs. Earn CDEs for recertification and gain new skills with an upcoming course.

Online and Virtual Classroom Courses

• Active Shooter Incidents for Public Safety Communications, 2nd Edition (8 CDEs): 1/7 - 1/27 (Online) | 1/14 - 2/3 (Online)
• Customer Service in Today’s Public Safety Communications (8 CDEs): 1/7 - 1/27 (Online) | 2/4 - 2/24 (Online)
• Surviving Stress (8 CDEs): 1/7 - 1/27 (Online) | 2/4 - 2/24 (Online)
• Emergency Medical Dispatch Manager, 1st Edition, Version 2 (8 CDEs): 1/7 - 1/27 (Online) | 2/11 - 3/3 (Online)
• Crisis Negotiations, 2nd Edition (8 CDEs): 1/7 - 1/27 (Online) | 2/17 (Virtual Classroom)
• Disaster Operations and the Communications Center, 2nd Edition (16 CDEs): 1/14 - 2/3 (Online) | 2/11 - 3/3 (Online)

In-Person Courses

• Post Falls, ID: 1/12 - 1/13: Fundamentals of Tactical Dispatch (16 CDEs)
• Sylvester, GA: 1/20 - 1/22: Communications Training Officer, 6th Edition (24 CDEs)
• Jamestown, NC: 1/28 - 1/30: Communications Center Manager, 1st Edition (24 CDEs)
• Greensboro, NC: 2/3 - 2/4: Fundamentals of Tactical Dispatch (16 CDEs)

 View all upcoming courses