Lori VanGilder Preuss, CPE, has been instructing with the APCO Institute since September 1999. She became involved in public safety in 1986, and started in telecommunications in 1987 straight out of high school. Lori has worked in a wide variety of positions including volunteer firefighter, communications training officer, crime analyst and communications center supervisor. Lori served the Florida Chapter of APCO as training committee chair and as chapter president in 2008. She has also served on several APCO International committees.