Pam Kaufman, RPL, is currently a Project Manager with Caliber Public Safety where she works with public safety customers on CAD, mobile and RMS implementation projects. Her previous employment was with APCO International as the EMD Program Manager, where she oversaw all aspects of the EMD Program, including curriculum development. Prior to APCO, she was the Assistant Director of Communications of the South Bend (IN) Police and Fire Communications where her duties included all aspects of training, EMD management and quality assurance. Pam resides in Port Orange, FL and is an avid NASCAR fan.