Upcoming Live Webinars

Join us for these upcoming webinars - free to members and worth one CDE.

When Next Generation Becomes Now: What’s Next?
September 2 | 2:00 p.m. ET
Sponsored by RapidSOS

This session will share how public safety leaders across the country are using life-saving data from sources such as Apple, Google, Uber, MedicAlert and more to enhance emergency response and allocate resources more effectively. 9-1-1 professionals will leave with a clearer understanding of how to receive, train for and use this life-saving data. NG9-1-1 is no longer the next generation, it is now!
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9-1-1's Critical Role in Policing
September 17 | 1:00 p.m. ET
Sponsored by NICE Public Safety

Reviews of high-profile police incidents tend to focus on the citizen-police interaction, but is that all we should be looking at? The fact is – most police responses start with a 9-1-1 call. 9-1-1 telecommunicators are the first point of contact citizens have with the police. And research suggests that how officers respond largely depends on the 9-1-1 telecommunicator’s understanding of the situation, and the accuracy of what was said, what was heard and what was relayed. Officers act on information they’re given and wrong information can increase the risk of police errors.
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