TAPPI Industry Career Center: Packaging Corporation of America (PCA) is Seeking Associate Technicians

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company.  Their corrugated packaging business seeks to be the leader in helping customers — large and small — package, transport and display products of all kinds. Also, their white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. PCA has approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of customers. The goal is to serve the needs of customers with products and services that exceed expectations for performance and environmental responsibility.

PCA is presently seeking Associate Technicians to join their Technical Development Services and Quality group. It’s a small, dedicated team of professionals with large goals and a strong established reputation. The team supports over 120 facilities across the United States, including six containerboard mills, over 90 packaging manufacturing locations, and multiple design centers. PCA’s Technical Development Services and Quality group executes research, evaluates, and invents, while working within a large network to solve unique and interesting problems. This is done to ensure that all the products their customers ship to homes and stores arrive safely.

Responsibilities & Duties:

• Provide accurate, effective, quick response testing, evaluation, and reporting on paper-based packaging materials, clearly communicating results to internal and external Customers. Maintain the accuracy and functionality of lab facilities, including participation in internal calibration and verification (internal/external) programs.
• Grow skill base in lab operations, developing competence and expertise. Learn to address Customer (internal/external) questions with limited additional collaboration and support.
• Work safely both on site and off, assuring safe operation of all lab equipment and supporting our lab safety culture and site safety goals.
• Continually strive to strengthen PCA’s business philosophy of meeting needs and exceeding expectation for Customers. This includes supporting PCA’s Commitment to Service which involves doing what’s right for our Customers, focusing on strategies that add value and support growth, and keeping the promises that we make. All our employees are responsible for knowing and following policies and procedures of the company; for sharing information that would benefit other members of the team; and for finding ways to improve the delivery of service to our Customers.

Main Requirements: This position requires a professional able to follow guidance on test protocols, safely executing them in a timely fashion.   This individual works cooperatively across the TDSQ group and is expected to collaborate with more senior team members as needed to determine the best way to address customer needs and report results.

• Education equivalent to high school diploma required, Associates or similar preferred, or meaningful prior laboratory experience in the paper/board/package testing field.
• Demonstrated communication skills (written and verbal).
• Curiosity and a willingness to continue acquiring and growing skills and knowledge in the field.
• Ability to safely handle packages of up to greater of 50 lbs. or SOPI/OSHA limits (or 100 lbs. with assistance).
• Willingness to travel occasionally, by appropriate modes.

PCA is an Equal Opportunity Employer – Veterans/Disabled and other protected categories
All qualified applicants must apply at careers.packagingcorp.com to be considered.

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