TAPPI Industry Career Center: Packaging Corporation of America (PCA) Seeks a Sr. Technical Analyst

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company.  Their corrugated packaging business seeks to be the leader in helping customers — large and small — package, transport and display products of all kinds. Also, their white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. PCA has approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of customers.The goal is to serve the needs of customers with products and services that exceed expectations for performance and environmental responsibility.

PCA is presently seeking a Senior Analyst to join their Technical Development Services and Quality group. It’s a small, dedicated team of professionals with large goals and a strong stablished reputation. The team supports over 120 facilities across the United States, including six containerboard mills, over 90 packaging manufacturing locations, and multiple design centers. PCA’s Technical Development Services and Quality group executes research, evaluates, and invents, while working within a large network to solve unique and interesting problems. This is done to ensure that all the products their customers ship to homes and stores arrive safely.

Responsibilities & Duties:

• Develop and implement test plans and testing process, marshalling data and resources to address and resolve customer issues and support profitable revenue growth. Provide accurate, effective, quick response testing, evaluation, and value-added reporting. Proficiency in a broad range of applicable TAPPI/ASTM/ISTA standards.
• Familiarity with a broad range of test equipment, with responsibility to maintain their accuracy and functionality and participate in internal calibration and verification (internal/external) programs. While the employee may concentrate in one major area of lab operations and will lead customer-focused evaluation efforts in one or more key operational areas, they should be able to work across the spectrum of lab activities.
• Training and mentoring of contract and co-op staff that periodically join the lab, and engagement in the test method review, supervision, and development process.
• Work safely both on site and off, assuring safe operation of all lab equipment and supporting lab safety culture and site safety goals.
• Continually strive to strengthen PCA’s business philosophy of meeting needs and exceeding expectation for customers. This includes supporting PCA’s Commitment to do what’s right for customers, focusing on strategies that add value and support growth, and keeping the promises that we make. All employees are responsible for knowing and following policies and procedures of the company; for sharing information that would benefit other members of the team; and for finding ways to improve the delivery of service to customers.

Main Requirements: this position requires a professional able to work independently and collaboratively under limited supervision. The individual is expected to use his/her knowledge and experience to gather relevant information, identify key issues and relationships, compare data from different sources, identify cause-effect relationships, and recommend solutions. They should exercise discretion and creativity in determining the best way to address customer needs, taking general directions or problem statements, and making decisions as to his/her approach to completing assigned projects.

• Associates degree required, BS preferred, in paper science, package engineering, or related sciences.  1-3+ years prior experience with additional co-op experience preferred.
• Demonstrated ability to evaluate, reassess, and perform standard laboratory testing procedures. Strong communication skills (written and verbal).
• Curiosity and a willingness to continue acquiring and growing skills and knowledge in the field.
• Ability to safely handle packages of up to greater of 50 lbs. or SOPI/OSHA limits (or 100 lbs. with assistance).
• Willingness to travel occasionally, by appropriate modes.

PCA is an Equal Opportunity Employer – Veterans/Disabled and other protected categories
All qualified applicants must apply at Careers.packagingcorp.com to be considered.

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