Braintree Municipal Light Department Launches New Customer/Connect Web Portal

Braintree, MA – Braintree Electric Light Department (BELD) has launched a new Customer|Connect electricity usage portal, giving customers access to all their electric usage details online.

"Customer|Connect is easy to use and remarkably sophisticated," said Gail Cohen, Manager of Support Services at BELD. "We expect that, by presenting consumption data to our customers on a near-real time basis, Customer|Connect will create a powerful connection for our customers between energy consumed and money spent." 

BELD’s new electricity usage portal displays the data gathered by recently installed advanced meters. Customers can go to to view their usage so they can see how everyday habits affect hourly consumption and ultimately, monthly electric bills. Customer|Connect provides a fast, easy way to monitor all electric usage – right down to the hour.

As its usage becomes more widespread, Customer|Connect will help BELD’s 16,000 commercial and residential customers access their consumption histories to manage their resources via the web or mobile devices and make smarter decisions about energy use. 

"BELD wants to help customers learn how to conserve energy ... and dollars!" Cohen added. "We hope that every BELD customer will want to use Customer|Connect and learn about our other energy-saving programs." 

For more than 110 years, Braintree Electric Light Department has been a nonprofit public power utility owned and operated by the citizens of Braintree. BELD Broadband has offered high-speed Internet since 1998, cable television since 2000 and phone service since 2007.