Report Late Locates at latelocates.ca
www.latelocates.ca is a website seeking to better track and address problems with the late delivery of utility locates in Ontario. While legislation does exist – the Ontario Underground Infrastructure Notification System Act, 2012 – that sets a mandatory delivery timeline of five business days for all locates, it is not uncommon for property owners and/or companies to wait weeks for the delivery of their locates.
To improve the timelines for the delivery of locates, we would encourage OSWCA members to visit www.latelocates.ca. This site provides an easy-to-use way to lodge a complaint to Ontario One Call about the late delivery of your utility locates. It also allows for the independent tracking of late locate information and third-party assessment to help identify where the bottlenecks in this process exist.