Between The Pipes

We apologize for canceling our 2020 Annual Conference due to the COVID-19 Virus. However, we sincerely appreciate the following sponsors who have committed to a sponsorship for our 2021 Annual Conference in Verona on May 17-19, 2021. These sponsorships will be used for door prizes and a Sponsorship Grand Prize for attendees.

1) Premier Sponsors – Koester Associates and G.A. Fleet Associates, Inc.

2) Gold Sponsors – Mueller Company, GP Jager Inc., Statewide Aquastore Inc., EJ Prescott and General Control Systems, Inc.

3) Silver Sponsors – Auctions International, Preload LLC, Kennedy Valve and M&H and Bernier Carr & Associates PC

4) Golf Hole Sponsors – EJ Prescott

If you are an Associate Member or Exhibitor and wish to provide a sponsorship for our 2021 Annual Conference, please reach out to Valerie Ogden at

Also, each of you will need to cancel any hotel reservations you may have arranged, the NYRWA is not responsible for canceling hotel reservations.

Thank you all for your consideration and understanding. This is a difficult decision, but one we feel is necessary at this time. We look forward to seeing all of you on May 17-19, 2021 at the Turning Stone Resort and Conference Center in Verona for our 2021 Annual Technical Training Workshop & Exhibition!

Thank you one and all for your continued support of this association!

Please fill out this rapid survey to assess the overall impacts of the COVID-19 pandemic emergency on your utility. NRWA will use the information generated by this survey to support legislation to help all water utilities respond to and recover from this crisis.

The survey is intended for all water and wastewater utilities ("water utility") nationwide. Your answers will be kept strictly confidential. Please fill out one survey per utility. Thank you for time.

One of the biggest issues encountered during this stay-at-home order for wastewater systems has been the use of materials other than toilet paper. NYRWA is encouraging all wastewater operators and/or superintendents to request that their local elected officials release a statement prohibiting the use of such materials. NYRWA has received numerous calls and has been provided photos of materials such as disposable wipes, paper towels and shop towels clogging sewer lines. This could pose a significant threat to public health. Please reach out to your local elected officials for action today.

We apologize to our operators who depend on our Annual Conference training each year for renewal purposes. We will be ramping up our recertification training once the pandemic has subsided. In the meantime, we have negotiated a 20% discount with SunCoast Learning who provide pre-approved web-based learning accessible through our website. The direct link to those classes is as follows: Discount promo code is 20offNY

Harper Haines Fluid Control, Inc.
Harper Haines Fluid Control, Inc. is a CLA-VAL Authorized Field Service Team for all of New York. To save you money, we can rebuild your “in-place” control valves, perform on-site valve inspections and provide routine valve maintenance. Our shop includes extensive CLA-VAL parts inventory for a fast on-site response. Between our experienced Technical Sales Staff and our Factory Trained Service Mechanics, all repairs are application focused and reliable.
Learn More

We are pleased to announce our new partnership with TechRadium, Inc., who provide a customer notification system named IRIS. IRIS allows water and wastewater systems, or any entity who works with customers or members, to use various means of notification such as voice, text, or email (or all of the above if necessary) to make notifications in a timely manner. This system is inexpensive, easy to use, incorporates mapping based on customers address, and even provides reports of contacts reached to avoid customer''s denial of receipt of a message. Ryan and Ashly from TechRadium, Inc. are there to answer your questions. See their message below:

Need to notify customers of a boil water advisory? Need to send late payment reminders?

Next time, use IRIS instead of door hangers and mailings. By doing so, you will save money on postage, time and manpower, enabling you to focus on more important issues. does the heavy lifting for you and is used by hundreds of utilities already.

Save time and money using a proven system that millions of users rely on daily for messaging. Any sort of message you want to get out, IRIS can send it!

IRIS has been utilized and trusted for almost 20 years to send routine and emergency notifications via phone calls, emails and SMS text messages. Next time you need to get the message out, USE IRIS. Visit for more information.

If you or your system are interested in learning more, please visit their website or contact Cheryl Kearns at our office, we will be glad to assist your needs.

Slack Chemical Company, Inc.
Metropolitan Industries, Inc.
Upcoming Training

Don't have time to spend traveling to sit in a class all day? The best place to receive renewal web based training is at home or work, whichever your schedule allows. You can work at your own pace. SunCoast Learning Systems offers some great topics that will fit your certification requirement needs. Online courses are New York State approved and offer the flexibility and convenience you are looking for. For more information call 1-800-269-1181 or visit

JPS Industries
New Members
  • Beekmantown, Town of
  • Brooks BBQ
  • Dundee, Village of
  • Sodus Point Wastewater, Village of


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