Everyone likes a good ranking. It generates discussion, stimulates debate, educates and allows for more in-depth exploration. International retailer rankings over the past two decades have fallen short in delivering against these objectives for a few reasons, particularly when looking at retailers that move up and down the rankings from one year to the next. Kantar Consulting has worked with STORES Magazine to produce an international retailer ranking that looks to minimize these challenges.
Does it spark joy? That has been on the minds of consumers for a few years now. But the reasons people buy things and choose to keep them are imbued with more emotions than just joy. Today’s consumer is motivated to purchase due to factors like an affinity for what a brand stands for, whether the brand’s ethos aligns with the shopper and if the product and the storytelling that surround an item are authentic.
Long-term success requires continuous innovation and a drive to make the most of every opportunity. The team at arts and crafts retailer Michaels knew their consumer database, containing around 50 million active customers, was a tremendous asset. In 2017 they decided it was time to do more to capitalize on it.
Canadian chain Indigo, which opened its first store in Burlington, Ontario, in 1997, is looking to the United States as a prime market for expansion; the company operates 85 superstores under Chapters and Indigo banners and 120 small-format Coles, Indigospirit and The Book Company stores.
NRF is proud to provide our members with the online Retail Buying Guide to search for trusted vendors, products and services in the retail industry. Our guide is a user-friendly forum designed to bring suppliers and purchasers together. You can search by keyword, location, company name or category. Available whenever you need it, the Retail Buying Guide makes it easy to locate products and professional services geared to the retail industry. Click here to visit the online Retail Buying Guide! To advertise, please contact Sarah Allen for more information.
If you’re going to have ice cream, you might as well make a moment out of it. Specialty ice cream chain Baskin-Robbins is rolling out a new design concept, starting with a debut in Fresno, Calif., last fall. Among other treats, the fresh “Moments” store design includes a modernized menu with expanded topping station, an interactive wall mural, flexible seating, a garage door and window that can open to the outdoors and new digital menu boards.
In a completely different twist on the ice cream revolution, Little Bean ice cream offers a dairy alternative that doesn’t carry the fats associated with options like coconut milk — or depend on genetically modified crops like soybeans.The company's chickpeas are billed as organic, gluten-free, sustainably grown and contain no genetically modified organisms; its ice cream flavors have included orange caramel, matcha mint and blackberry basil.
Nordstrom Senior Vice President of Customer Experience Shea Jensen sits down with NRF’s Retail Gets Real podcast team to share how Nordstrom approaches innovation around the customer experience and why innovating in retail isn’t necessarily about being disruptive.
For Brandless, the direct-to-consumer retailer, nurturing a community is key to building a brand. At NRF 2019: Retail's Big Show, Brandless CEO and co-founder Tina Sharkey shared her three steps to building a community that cares.
Evan Chisholm received the NRF Foundation’s Ray Greenly Scholarship in 2014. After finishing his studies and a stint at men’s subscription box retailer Bombfell, Chisholm’s persistence, tenacity and passion — coupled with connections made through the NRF Foundation, including gaining Nike’s Kevin Ertell as a mentor — paid off with a dream job as a global associate merchant at Nike.
Manhattan Associates Inc., a technology leader in supply chain and omnichannel commerce, has announced that Dutch online retailer Wehkamp has selected Manhattan’s Warehouse Management System (WMS) to run its new distribution center in Zwolle, Netherlands, to orchestrate and maximize the performance of both human and automated resources.
Farm Boy, Ontario’s fastest growing fresh food retailer, has chosen EnterWorks to enhance its product experience capabilities in digital and in-store commerce. In addition, the retailer will implement EnterWorks’ vendor portal, vendor MDM and print products in future phases to optimize vendor management and marketing/promotional item development and is exploring EnterWorks’ recipe management.
A recent partnership between Onfleet, a cloud-based logistics management software platform, and Delivery Solutions, whose platform connects and orchestrates third-party delivery providers, will enable Onfleet customers to access local delivery.
BloomReach Inc., the digital experience platform company, achieved 62 percent revenue growth in 2018 for its core products of AI-powered search, merchandising and CMS, thanks to new deployments with over 60 new brands, including grocery leader Albertsons, British retailer Harrods, global eye care specialist GrandVision and global fashion brand Desigual.
Mobivity Holdings Corp., creators of the customer personalization platform Recurrency, has announced that New England Authentic Eats LLC, the owners of Papa Gino’s and D’Angelo Grilled Sandwiches, has selected Recurrency to better connect with their guests across all New England locations in a three-year agreement.
Dooney & Bourke, an American heritage handbag and fine leather goods brand for over 40 years, is partnering with PredictSpring, a leading mobile commerce platform, to develop and launch its first-ever mobile app. After learning that 60 percent of its web traffic was coming from mobile, Dooney & Bourke sought the convenience and personalization of a native app for shopping and exploring the brand's collections.
Zenergy Brands Inc., the nation’s next-generation utility, has announced that it has completed the installation obligations of a Zero Cost Program agreement with La Fiesta Supermarkets, a regional chain of grocery stores located throughout Central Texas. The agreement encompasses a seven-year term for energy efficiency, energy conservation and smart control technology across all of the grocer’s locations.