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First Edition
During a well-attended session at NRF 2019: Retail's Big Show, Lee Peterson, executive vice president of brand, strategy and design for customer experience specialists WD Partners, discussed the ongoing transformation of bricks-and-mortar stores. He began with a quote from Jeff Bezos: “You can explain things to people, but you can’t understand things to people.”
Steve Liesman, senior economics editor for CNBC, moderated a discussion at NRF 2019: Retail's Big Show between Janet L. Yellen, former chair of the board of governors of the Federal Reserve System, and Kara Swisher, a contributor to the New York Times, host of the Recode Decode podcast and co-founder and editor-at-large of Recode.
It is, perhaps, one of the most divisive issues of our time. And yet, when Amy Smith, chief giving officer of TOMS, brought up her company’s nascent efforts to reduce gun violence, she was met with applause at NRF 2019: Retail's Big Show. It wasn’t so much the issue at hand: It was that TOMS, as a mission-driven organization, had already proven its willingness to enter humbly into a space, be willing to make mistakes and own up and learn from them when it happens.
The digital edition of STORES includes must-read pieces, including the articles featured here. Read the current issue and browse the archives for issues you may have missed.
Scooter Braun, founder of SB Projects — though likely most recognized as the manager of performers such as Justin Bieber, Kanye West and Ariana Grande — remembers being told early in his career to never mix business and pleasure. He sees that, however, as a cowardly way to live — and much prefers to get personal, to get involved, to be a friend and to surround himself with people who know who he really is.
Entrepreneurial spirit was in full display at NRF 2019: Retail’s Big Show, and “Startup ecosystem: Building brands that break the mold” was no exception. Emily Heyward, co-founder and chief strategist of Red Antler, moderated the session, which featured Rachel Cohen, co-founder and co-CEO of SNOWE, Stephen Kuhl, co-founder and CEO of Burrow, and Steve Gutentag, co-founder of Keeps, discussing how to build successful brands.
NRF is proud to provide our members with the online Retail Buying Guide to search for trusted vendors, products and services in the retail industry. Our guide is a user-friendly forum designed to bring suppliers and purchasers together. You can search by keyword, location, company name or category. Available whenever you need it, the Retail Buying Guide makes it easy to locate products and professional services geared to the retail industry. Click here to visit the online Retail Buying Guide! To advertise, please contact Sarah Allen for more information. 
NRF News
Zulily isn’t just an online retailer — it’s a technology company. On this episode of NRF’s Retail Gets Real podcast, Zulily Vice President of Technology Bindu Thota talks about how the online retailer uses artificial intelligence and machine learning to drive personalization and create a seamless shopping experience.
More Americans than ever plan to put their tax refunds into savings this year rather than spending the money, according to NRF’s annual survey. Of the 65 percent of taxpayers expecting a refund, 50 percent say they will put it into savings. Additionally, 34 percent plan to use their refunds to pay down debt.
Retail Deals
Brookshire Grocery Company, a Texas-based food retailer, has selected Mercatus, a provider in digital commerce solutions for grocery and other retailers, to help expand its digital commerce capabilities. The retailer has rolled out online ordering with curbside pickup service to 100 stores in its Brookshire’s, Super 1 Foods and FRESH by Brookshire’s banners.
T3, the Austin-based innovation agency, has launched a modern digital experience for Torchy’s Tacos, the fast-growing taco chain, making it easier and faster for customers to interact with the brand online. The new digital experience gives the nationally recognized fast-casual restaurant, which started as a single food trailer in Austin in 2006, a solid online foundation as it continues to grow.
Walmart customers nationwide will soon have the option to pay with Affirm, a financial technology provider, in-store at nearly 4,000 supercenters as well as online at Walmart.com. This gives its customers the option to pay over time for their purchases.
ReposiTrak Inc., a leader in compliance, food safety and risk management for the retail supply chain, has announced that Brill Inc., a CSM Bakery Solutions company, is deploying the ReposiTrak compliance and risk management solution to automate compliance documentation at corporate, facility and item levels.
Elrene Home Fashions has selected CGS’ BlueCherry Enterprise Suite to gain full transparency into its end-to-end supply chain process and meet the demands of its local New York City market and growing global consumers. The cloud-based solution will allow the home décor company to seamlessly track all iterations of product development throughout the design process as well as upgrade its ERP systems.
First Insight Inc. is adding more than 60 new retail and brand partners to its Customer-Centric Merchandising Platform. New customers span the entire retail spectrum, including digitally native brands, traditional retailers and wholesale brands and licensees, with brands including Under Armour and Crocs. |
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