It was a feat many would have deemed impossible: Chip and Joanna Gaines, the powerhouse duo behind home and lifestyle brand Magnolia, delivered the closing session of NRF 2019: Retail’s Big Show — and the word “shiplap” was never mentioned. Charm, however, was in full supply from the start. The couple regaled the audience with the story of a business built on gut instinct, hard work, a desire to instill hope in others and no small amount of luck.
In 1910, J.C. Hall arrived in Kansas City, Mo., with just an entrepreneurial spirit and a pioneer’s charisma. Since then, Hallmark has built a legacy of authentically celebrating human connections and helping people connect and enrich each other’s lives. During the Student Program’s closing keynote at NRF 2019: Retail's Big Show, Lindsey Roy, chief marketing officer of Hallmark Greetings, took the stage for a session on “Leveraging the Human Connection.”
In 2008, when Diane Dietz was in negotiations with Safeway for the role of executive vice president and chief marketing officer — filling a position previously held by Brian Cornell, now chairman and CEO of Target Corp. — she found herself rationalizing that her pay would be lower than his, probably because she had less experience. This is something women often do — negotiate against themselves — but without a shift in thinking, among both women and the men who support them, not much is going to change.
Just as no two companies are precisely the same, neither are two entrepreneurs. At NRF 2019: Retail's Big Show, attendees heard from two completely different personalities during the session “Featured Founders: Entrepreneurial Journeys into Innovation and Commerce.” The thread unifying the diversity of Tim Brown, co-founder of Allbirds, and Michael Rubin, founder and executive chairman of Fanatics? A focus on continuing to learn — and grow.
Ian McGarrigle, chair of the World Retail Congress, moderated a pair of back-to-back interviews at NRF 2019: Retail's Big Show in “On Top Of The World: Commanding Today’s International Retail Markets.” Speaking with him were J. Michael Evans, president of Alibaba Group, and Alex Gourlay, co-COO of Walgreens Boots Alliance.
In a lively session on the last day of NRF 2019: Retail’s Big Show, Warby Parker co-founder and co-CEO Neil Blumenthal and Tina Sharkey, co-founder and CEO of Brandless, talked about reinventing retail for a new age. The session was moderated by Nicholas Goad, partner and managing director at Boston Consulting Group.
On the final day of NRF 2019: Retail’s Big Show, Harlan Bratcher, global business development head for fashion with JD.com, and Rod Sides, vice chairman and U.S. leader of the retail, wholesale and distribution practice at Deloitte, gave a joint presentation. Sides began by offering some statistics to explain to his listeners just how large, and how rapidly growing, the Chinese retail industry is.
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Clothing brand Arketis is trialing a system that uses blockchain to allow customers to track product origins before purchase. The H&M subsidiary is working with blockchain startup VeChain to bring it to life and has made an auspicious start with a wool beanie.
English “scent maverick” Jo Malone discusses her Jo Loves brand and how she is changing the world of fragrance for a second time on this episode of NRF’s Retail Gets Real podcast.
As retail’s re-imagination continues, NRF 2019: Retail’s Big Show served as a barometer of where the industry is headed next, NRF CEO Matthew Shay writes on LinkedIn. Shay outlines trends retail CEOs are watching and how are they adapting to better meet their customers’ needs.
Held in San Francisco, the heart of tech innovation, NRFtech brings together executives from across the industry for discussions on innovating the customer experience at every touchpoint. Register before Feb. 22 for the lowest rates.
Alipay, a leading digital payment platform, will soon be available at thousands of Walgreens locations throughout the United States, allowing the drug store chain to further meet the unique needs of the more than four million Chinese travelers who are in the United States at any given time.
Rainbow Sandals has selected Virto Commerce, a provider of digital commerce software, to transform its B2B and B2C commerce solutions by improving its shopping experience for customers and enhancing back-end integration of Rainbow's catalog and inventory.
Amazon recently announced that it has signed an agreement to acquire eero, a company that offers products and services for high-performing, reliable and simple home Wi-Fi.
In conjunction with its ninth birthday, online retailer Zulily has unveiled a new logo, brand assets and refreshed look and feel of its customer experience. This is a milestone for the global Seattle-based ecommerce company which launched in 2010 with a team of 10 employees and three curated sale events.
Hudson Group, a leader in North American travel retail, in partnership with Empire State Realty Trust, has announced the unveiling of the Empire State Building Official Store. Located on the second floor, the newly renovated retail space offers over 800 items exclusive to the property.
Ryder System Inc., a leader in commercial fleet management, dedicated transportation and supply chain solutions, has announced an ecommerce fulfillment solution that offers an alternative to third-party marketplaces by fulfilling orders of manufacturer products direct to consumers. Now, manufacturers of small to large parcel goods across all industries gain greater control over product selection, inventory management, pricing strategy and customer service, all while maintaining critical speed to market.