For anyone who has ever desperately waited in a long line at a pharmacy only to find out one hour later that the medication is out of stock, well, Eric Kinariwala hears you. It was this very personal experience that convinced Kinariwala to found Capsule, the online pharmacy and delivery service that is shaking up the industry.

There’s an old advertising slogan in the floral business: “Say it with flowers!” Euroflorist wants people to say it more often, so the company is using a powerful new optimization tool to tailor its website in ways that turn more browsers into buyers and increase the average purchase.

During New York Fashion Week in 2016, New York & Co. hosted a runway show featuring its new Eva Mendez collection. The women’s fashion apparel and accessories chain created a shoppable video of the show for its website; the goal was to launch within several hours of the show’s start.

Golf brand TaylorMade wanted to help customers get clubs at a faster rate and keep up with technological advances of the equipment. Last spring, the company launched a program that gives customers the option of keeping equipment as it’s paid off, or upgrade to the latest and greatest.

STORES' annual Retail Industry Buying Guide, the retail industry's definitive buying guide, is now available! Take a look at the digital edition of this annual directory, designed to help retailers of all sizes and in all channels find the applications they need to run a successful enterprise.

Auntie Anne’s, a constant presence at malls pretty much since malls were a constant presence, has been expanding its horizons. In addition to its ongoing existence at shopping centers, the international pretzel company is exploring catering, food trucks and delivery.

If Saks Fifth Avenue has anything to say about it, the salon experience as a whole is about to upgrade its style. The Salon Project, a partnership with Warren Tricomi’s Joel Warren, will highlight tech in addition to providing luxury services.

The digital edition of STORES includes must-read pieces, including the articles featured here. Read the current issue and browse the archives for issues you may have missed.

Tax cuts, an improved economy and an American consumer that is less cautious about spending will make 2018 a sweet year for retailers, economists and analysts at the National Retail Federation trade show predicted Monday.

NRF 2018 in frosty New York City brought with it some big surprises. Hands-on demos showed the sexy future of hands-free shopping, and the practical ability to drill into data anomalies.

“Retail is not dead,” declared Matthew Shay, president and CEO of the National Retail Federation, Sunday morning amidst indisputable evidence: the NRF 2018 Innovation Lab. The Innovation Lab is a gathering of top technologies shaping the future of retail.

Verifone and Alipay have expanded their global partnership to enable select Lacoste U.S. stores to accept Alipay.

Groupe Dynamite, a Canadian fast-fashion retailer, has selected Oracle Retail to propel growth and drive inventory productivity. By shifting to Oracle Retail, Groupe Dynamite hopes to empower teams with an intuitive and modern interface, and a holistic planning solution that provides store level detail and enables the company to make more strategic merchandise decisions.

Lyons Consulting Group, part of the Capgemini Group, announced its engagement with Claire’s Stores Inc., a specialty retailer of fashionable jewelry and accessories for young women and teens. Claire’s has digitally transformed its business with LYONSCG and Salesforce Commerce Cloud, the fastest path to unified commerce.

Columbus Consulting International, a leading industry consultancy specializing in retail business processes and systems, announced that Finish Line, a premium retailer of athletic shoes, apparel and accessories, is working with Columbus Consulting to design and test business processes for the retailer’s new merchandise financial planning and assortment strategy solutions. Another retailer, PacSun, a leading specialty retailer offering a cross-section of emerging brands and trending fashions, worked with Columbus Consulting to identify the retailer’s technology needs in order to embrace unified commerce.

Theatro announced a partnership with Curbside to improve the “click-and-collect” customer experience. This partnership will allow retailers to increase the efficiency of in-store pickup of online orders by empowering retail associates with hands-free, real-time communication and insights about consumer orders.

DHL Supply Chain and Mills Fleet Farm, a retailer of lifestyle merchandise serving active, outdoor families and farm consumers, partnered together to design, construct and staff a new state-of-the-art distribution center in Chippewa Falls, Wis. The 1,100,000-square-foot facility includes an integrated warehouse and transportation solution that will help Mills Fleet Farm optimize logistic services for its 37 stores located throughout Wisconsin, Minnesota, Iowa and North Dakota by serving as the flagship facility.