The next two Certified Concrete Sales Professional (CCSP) classes are a great way for your sales reps to ramp up for 2021. Due to the COVID-19 pandemic, they will be taught online. The schedule is as follows:
• Module 3: RMC Business Knowledge, February 2-5 - Content is an overview of critical business concepts used in the RMC business, focusing on RMC job cost analysis. Assure your reps know the factors to price a job profitably without solely relying on a plug-and-chug software program.
• Module 4: Professional Sales Skills and Promotion, March 22-26 - Mid-level staff learn to apply consultative, team-based cross-selling methods in ready mixed concrete situations.
Each class stands alone so it does NOT have to be taken consecutively or collectively. Additionally, these are the required courses in the STEPS® Sales and Promotion certification program where those in the field earn the industry's most prestigious capstone certification, the CCPf.
For more information, contact Mason Jean at mjean@nrmca.org or 703-706-4852.
National Ready Mixed Concrete Association