NRMCA’s annual Dispatcher Training Forum will be held online January 11-15 with the same instructors and same material as the in person class. Schedulers and dispatchers focus on how to make the order flow system seamless and productive in your company. Key skills covered are:
• ASTM-C94 and other technical knowledge that assure the order’s materials correct;
• The plant’s production system as well as drivers’ Hours of Service that impact efficient delivery timing;
• Properly handling of technical, practical and customer-service issues;
• Juggling priority customers, advance notices, callbacks, plant managers’ and sales reps’ demands;
• Managing stress, building phone skills and using peer relationships; and
• Dealing with the gazillions of details that can stifle the system’s flow and the bottom line.
Click here to register, more information and staff contact.
National Ready Mixed Concrete Association