NRMCA’s once-a-year Dispatcher Forum Workshop will be held February 18-20 in Silver Spring, MD, (metro Washington, DC) at the RMC Research & Education Foundation Center. The last day to register is Friday, January 31. The seminar includes concrete technical topics as they relate to the dispatcher's job, the latest update on drivers' hours of service regulations, scheduling, order taking and customer service-phone skill building exercises. Special care is taken to address dispatchers’ challenges in today’s difficult environment.