As the industry begins to see light at the end of the tunnel, now is the best time for sales reps to really concentrate on mastering how their customers' businesses work. No rock should be left unturned for possible quick orders or to tactically plan for 2014. To help, NRMCA will offer a hands-on, updated workshop, CCSP Module II, Understanding Your Concrete Contractor's Business, December 3-5 in Silver Spring, MD, at the RMC Research & Education Foundation Center.

Topics tie directly into what a sales rep should know that impacts business, including learning about contactors’ estimating methods, bidding, design, procurement, project planning and scheduling. Those that pass the optional exam receive credit toward CCSP Module II certification (please note that this is a required class for STEPS recognition).