Three Certified Concrete Sales Professional (CCSP) classes will be offered in Silver Spring, MD, in NRMCA’s training facility during Winter and Spring 2012/2013. Together they provide a basic understanding of technical product knowledge, customer and general business knowledge, and professional sales skills.  Upon course completion, participants will be competent members of a concrete project team, technically proficient, well versed in sales skills, general business skills, and possess a thorough understanding of their customers’ operations as well.  As the industry just begins to turn the corner, it has never been more critical that your sales staff be at the topic of their game and consummate professionals.

December 4-6 - CCSP II: Understand the Concrete Contractor’s Business - Business knowledge overview of a contractor’s business to help sales reps, sales managers and area mangers not only produce better bids but also provide service value. Click here for more information.

February 19-21- CCSP III: General Business Knowledge - Broad application overview of critical financial concepts specific to the industry, including pricing theory and applications as well as antitrust compliance as it specifically pertain to the industry. Click here.

March 19-21 - CCSP IV: Professional Sales Skills Workshop - Mid-level staff learns to apply consultative, team-based cross-selling methods specific to ready mixed concrete situations. Click here.