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Dispatcher Training Forum Set for March in Maryland

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The next NRMCA Dispatcher Training Forum is scheduled for March 12-14 in Silver Spring, MD, adjacent to NRMCA headquarters. Dispatchers work under pressure, juggling competing demands at a fast pace. New dispatchers often learn unevenly while under fire, and even seasoned veterans can find it difficult to step back and find ways to improve. Put learning to work: Attendees return ready to perform even more efficiently in core skill areas:

• Putting Orders in Order: Mastering technical, practical and customer-service issues.
• Scheduling Success: Juggling priority customers, advance notices, callbacks and
• Technically Speaking: Knowing ASTM-C94 is vital to success.
• People Professionalism: Managing stress, phone skills and peers.
• Details, details, details: Dealing with clean-ups, small load charges... the list goes

Click here for more information, registration options and staff contact.

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Fritz-Pak Corporation
WAM Inc.
MPAQ Automation
Putzmeister America, Inc.
900 Spring Street
Silver Spring, MD, 20910
Phone: 301-587-1400 Toll Free: 888-84 NRMCA (846-7622)