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NPMA Members,

As we close out 2020, I'd like to give thanks to our members, industry suppliers, and association leaders for banding together in what has certainly been a challenging year.

At the start of 2020 we could have never predicted the obstacles we'd face throughout the year, but together we persevered, turned challenges into opportunities, and proven that pest management is essential in protecting the communities we serve.

As we turn the page to a new year, we are excited to soon share with you our outstanding line-up of virtual conferences and CEU opportunities coming up in the first quarter of 2021. Be on the lookout for more information coming very soon.

On behalf of the entire NPMA team, I wish you, your families and businesses a wonderful and prosperous New Year!

See you soon,

Dominique Stumpf, CMP, CAE
NPMA Chief Executive Officer


If you missed any of NPMA’s landmark virtual conferences in 2020, now’s your chance to access some of the top business courses provided during NPMA’s 2020 events!
For the first time ever, NPMA is releasing a limited lineup of bundled business sessions from the  International Professional Women’s Leadership ForumPestWorld 2020, and the  CEO Forum.

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The NPMA office will be closed for the New Year holiday on Thursday, December 31 through Friday, January 1 and will reopen on Monday, January 4, 2020.
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The January/February 2021 issue of PestWorld magazine is now available! This issue gives a Legislative Update for 2021, with the following features:

Challenges and Opportunities In 2021
With COVID-19 challenges, a new administration taking office in January and a deeply divided Congress, the pest industry has many challenges to face in 2021.

State Elections Produce Gains
The GOP dominated the 2020 state legislative elections, and NPMA is closely monitoring the state issues facing pest management professionals in 2021.

Make Your Voices Heard At Legislative Day 2021
Make plans today to attend NPMA’s 2021 Legislative Day on March 16-17, a virtual event.

The issue also includes articles on: Creating a Safe and Seamless Digital Experience for CustomersFocusing on Rodent Management and more.

Also, check out our PestWorld magazine website, where you'll find current and archived articles, as well as exclusive online-only content! -  Promoting Careers in Professional Pest Control: NPMA launched this year to increase awareness of the pest control industry as a long-term positive career choice. All NPMA member companies can post current job openings at no cost on the live job board through March 31, 2021, which can be found at

Members of the NPMA Founders Club, comprised of companies that have pledged a five-year monetary donation to the NPMA’s Workforce Development Initiative, have the benefit of unlimited job postings throughout their five-year commitment, as well as other exclusive opportunities on both the website and job board. The support of these founding members enables us to grow this initiative. More resources will be available in the coming months, and we encourage you to learn how you can support this effort to grow your business and our industry. To learn more about the Workforce Development Initiative and how you can be involved, contact At the start of the pandemic, the NPMA team quickly realized the need for our members to have accurate information as it relates to COVID-19 and the impact on our industry. In March we launched the website, a comprehensive site that we continue to update regularly with regulatory alerts, communications resources, and frequently asked questions.

NPMA Mobile App: Enhance your membership and stay up-to-date on all things NPMA, 365 days a year! All NPMA members now have access to the new NPMA mobile app - the latest way to stay informed, engage with our events and programs and connect with peers from around the globe. The NPMA mobile app makes the best benefits of membership available anytime, anywhere, right on your mobile device. The mobile app is available now for iOS and Android devices. Search “NPMA” in the App Store or Google Play Store to download, then log in using your NPMA member credentials.

Accept Payments and Manage Your Business Like a Pro with Payroc: Boost sales with the swipe of a card and give your customers a more convenient way to pay. The National Pest Management Association teamed up with Payroc this year to offer members Merchant Card Services and Financial Technology. With Payroc, your business is able to accept all major credit and debit cards nationwide, so you can cash in on each and every visit. And, with a custom-tailored plan and additional features like automated digital invoices, tracking and reporting, and eCommerce management, you'll feel confident that your business has all the tools it needs to succeed. Get started today!

Nissan Fleet Program: Nissan presents NPMA members with an exclusive program that allows members to purchase a new Nissan or Infiniti vehicle using incentives established by Nissan. This is another outstanding cost-saving benefit offered to you as a result of your affiliation with NPMA. All you need to do is visit the link below and follow a few simple steps to qualify for instant savings! These savings can result in up to $9500 off on 2020 models. Click here for program details and to apply for your certification number.

NPMA BugBytes: NPMA's original podcast channel features engaging interviews with industry icons and researchers. Catch up on the latest episodes on science and technology impacting the pest management industry before new podcasts are released next year.

Our team is committed to providing you with member benefits and resources that will help your company succeed. We look forward to helping you take advantage of these and new resources in 2021.

Pest Pic of the Week


Carpenter Ants

 As a membership benefit, NPMA has developed a gallery of 
pest images at for use by NPMA members.

UPG Unified Purchasing Group
PestRoutes, LLC
NPMA Education and Events
WVPMA 2021 Winter Blitz January 12-13, 2021 Virtual Event
NCPMA PCT School January 25-28, 2021 Virtual Event
NSPCA Urban Pest Management Conference February 18-19, 2021 Virtual Event
UPMA 2021 Spring Conference February 25-26, 2021 Virtual Event
Your association misses seeing you, and we know you miss seeing each other. 2020 has been a challenging year, but as we have proven time and time again, our industry will persevere. We are resilient, strong and adaptable. Our industry has survived and grown during this very difficult time. So let’s put one foot in front of the other and move forward.
NPMA Legislative Day will look different in 2021, but we need your voices. NPMA will set up two virtual Senate visits and one virtual House visit for each attendee, and, as always, we will provide focused messaging for all legislative issues. We simply cannot allow the COVID-19 closure of the Hill stop us from educating the new Congress about the essential nature of our industry.
More information on programming and registration will be available soon. In the meantime, mark your calendar for March 16-17 and make plans to join us. When we speak with one voice, we can get it done. Let’s show Congress what we’re made of – strength, spirit, commitment – in our role as protectors of public health, food and property.
Heard From the Hill
2020 has presented numerous unique challenges for the pest control industry including a wide array of federal regulatory issues that required attention from our industry. These issues ranged from ongoing pesticide registration review matters, to COVID-19 related PPE shortages, and disinfection services issues. The past year yield a number of regulatory wins, along with some compromises, but ultimately, the National Pest Management Association remains committed to leadership among industry allies and a consistent advocate for the industry.
Every January, as most state legislative sessions begin, NPMA, SPARs, state pest control associations, and the membership have no choice but to defend the industry. In 50 states, over 900 bills are usually introduced that could impact pest control. That is a lot of bills and opportunities for disrupting our industry. Sometimes they are predictable threats like pesticide bans, but other times they are very unpredictable like global pandemics. Nonetheless, the structural pest management industry has persevered. Let’s discuss the most critical state legislative topics that could impact your business in 2021.
Learn more.
Members Make Headlines
Massey Services is pleased to announce that they have donated over $100,000 worth of gifts for their company-wide holiday giving initiative, ‘Tis the Season.
Weekly Headlines
Asheville Citizen-Times
Great Smoky Mountains National Park has a new bee. It’s a variety of cellophane-cuckoo bee called Epeolus inornatus discovered by researchers studying how the 2016 Chimney Tops II fires affected the park.
The three snake specimens are the only known members of a new snake genus, called Levitonius, and a new snake species, called Levitonius mirus.
International Falls Journal
Holiday greenery brings joy and delight, but is there a humbug lurking in your décor? Trees and boughs can provide diseases and invasive species the perfect ride into our landscape.
Live Science
Black-legged ticks may soon expand their territory across the midwestern U.S., carrying Lyme disease with them, a new study finds. 
Lobster Marketing Group
For your Business
How can you actually make a mission statement that sums up your business in an impactful, interesting way? Here are some first steps.
Harvard Business Review
Despite the fact that most organizations desperately need people with leadership skills, when we asked people anonymously about pursuing opportunities to step up and lead, they often seemed reluctant.
Be interactive, break bread, and add a touch of empathy.
Enterprisers Project
With remote work likely to be the norm well into 2021, consider these tips to apply your emotional intelligence and build strong, supportive teams.
As a leader, your challenge is to increase your capacity in the face of it all, because traditional approaches to leadership development aren’t keeping pace with the kinds of complexity we now face.
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Trending Articles
Entomology Today
The mosquito species Aedes scapularis was first observed in larval form in the Florida Keys 75 years ago. A new study has discovered that Aedes scapularis is now established on mainland Florida in Miami-Dade and Broward counties.
These five words are more important than 'please' and 'thank you.'
Lolly Daskal
The pandemic, its associated economic and social problems and if your employees are like most people, they’re feeling exhausted and stressed even when nothing specific is going wrong. The way you communicate with your people is more important than ever.
Calendar of Events
  Date Event Location
  January 26, 2021 Interviews Do’s and Don’ts: How to Conduct Effective Interviews Webinar Virtual
  March 16-17, 2021 Legislative Day 2021 Virtual Event

View our master calendar for a full list of industry events.




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