PestWorld magazine's November/December 2018 issue is on the way!

This issue focuses on Customer Management, and includes the following features:

• Finding New Customers
• Good Relationships Lead to Customer Retention
• Constructive Criticism
• The ABCs of CRMs
• The Importance of Third-Party Employment Practices Liability Insurance for Your Business

Other articles discuss working with local news media to publicize your business, public health certifications, a library update on the longhorned tick, and a wrap up of PestWorld 2018

Also, check out our PestWorld magazine website, where you'll find current and archived articles, as well as exclusive online-only content!

Delta Five Systems of Raleigh, NC
New Era Pest Control of Solvang, CA
P Wilson Exterminating Company of Wilmington, DE
Queen Termite & Pest Control, Inc. of Big Bear City, CA
Real Pest Management of Mather, CA
Simpsonator of Crestline, CA
Smart Solutions of Roswell, GA

Blacklegged Deer Tick

We are approaching a new year and the health exchange has been gaining momentum over the past 11 months. With that there have been some positive changes that have occurred that we can pass along to NPMA members.  The fee associated with participation on the platform has changed from a per eligible participant fee, to only those that actually take some type of coverage and do participate in the coverage options. The saves the plan monthly for those members that chose not to take part in the benefits. The monthly fee has also been reduced as of January 1, 2019 from $6.00 per participant down to $1.25 per participant per month.  We have an exciting new HR platform that we are rolling out to NPMA groups that allows for a multitude of new functionality. For more information contact JerriLynn Cobb at jerrilynn@dkyoung.com.

To put essential product and application information at the fingertips of busy Pest Management Professionals (PMPs), Syngenta has introduced its new mobile app. Free for Apple® devices, the Syngenta Pest App can be used by PMPs, even if they’re on the road without an internet connection. The app will be available for Android™ devices before the end of the year.

Newsweek
Scientists are warning that rising temperatures caused by climate change will turn cities worldwide into ideal rat breeding grounds.

Scientific American
How do blood type, exercise habits, and even pregnancy factor into whether or not mosquitoes find someone irresistible?

Science News
Real-life fights against zombie-makers offer plenty of tips for avoiding undeath. Just ask cockroaches, targets of the emerald jewel wasp.

Atlanta Journal-Constitution
A South Carolina courthouse has been evacuated after bedbugs were found there for the second time in just over two weeks.

Boston 25
As if the already existing pesky little bugs weren't enough, a new species of tick has arrived in New England. After invading New York and New Jersey, the Asian longhorned tick has been found in Connecticut and New Hampshire.

USA TODAY
Compounds derived from coconut oil have been found to repel some insects better than DEET, a synthetic chemical considered the "gold standard" of repellents, according to a U.S. Department of Agriculture bulletin.

Forbes
For me, it comes down to three things. Three things that can elevate your life, career and company.

Entrepreneur
Mobile devices are the next wave of marketing. By keeping a few critical issues in mind, you can enhance your brand and open up an important revenue channel.

Inc.
Lots of leaders talk about what a great culture they have inside their organization. But do you really understand your culture?

Fast Company
It can be uncomfortable, but criticism can help you grow and develop your skills. Here’s how to learn from negative feedback instead of taking it personally.

Forbes
Just being more efficient is not going to be enough to ensure survival, let alone a thriving future.

AP News
As children put on their costumes and prepare for trick-or-treating, the National Pest Management Association (NPMA) would like to remind parents to take the proper precautions to keep their children protected from blood-sucking insects this Halloween.

KALW
One of the most immediate threats to California’s water and agriculture infrastructure may not be a future drought. It may not be the big twin tunnels project, either. Right now, it's a huge, 20-pound swamp rat with bright yellow teeth — nutria.

Mental Floss
New York City, home to the subway pizza rat, is surprisingly not America’s most rodent-infested city. That dubious honor goes to Chicago, according to a new analysis spotted by Thrillist.

View our master calendar for a full list of industry events.