By Francisco San Miguel, Past President of Puerto Rico Pest Control Association
Can you imagine not being able to communicate with your clients? After the hurricane passed, we fueled a generator, found a signal thanks to one internet provider company miraculously restoring a satellite that intermittently serviced my home (I being the only person I know in San Juan who has had such luck so far), and sent an email to more than 60 of our clients letting them know we had a temporary “land line” where they could contact us (yes, the good old phone line that used to be the fax number). Only one client got the e-mail. Since neither my clients nor I had any means of communication after the hurricane, I had to visit them one by one to give them an alternate phone number in case of emergencies. I could not reach a single one of my employees. Picture entering a hospital and finding a panic zone with limited personnel, as many roads were blocked by trees, electric system poles and cables, making it impossible for people to get to work, as has the difficulty in obtaining gasoline.
Donate to the American Red Cross Hurricane Maria Relief
PPMA aims to educate consumers about the diseases and dangers of rodents
The Professional Pest Management Alliance (PPMA), which serves as the public outreach arm of NPMA, is working to spread consumer awareness about the health and property threats posed by rodents during Rodent Awareness Week, October 22-28, 2017. Now in its fourth year, this annual, weeklong designation is recognized by Chase’s Calendar of Events and is heavily promoted by PPMA in an effort to inform the public about the implications of having a rodent problem and to advocate the importance of hiring a licensed pest control professional to eliminate infestations.
Learn About NPMA’s New Private Health Insurance Exchange
Wednesday, October 11 – 1:00pm ET
JOIN THE MEETING
Join us on Wednesday, October 11 at 1:00 p.m. ET to learn about NPMA’s new health insurance exchange program. Focused on providing small and mid-sized employers with health insurance benefit options previously only made available to larger employers, NPMA’s exchange offers several different programs – so that you can take advantage of the benefits that are most useful for you and your employees. Options include a self-funded medical plan, a health reimbursement arrangement, flexible spending accounts and guarantee issue products.
Thursday, October 26 – 9AM
Session sponsored by Syngenta
Crisis management expert Commander Kirk Lippold takes his experiences from the military to the boardroom, as he reveals to attendee the lessons he learned while leading the crew aboard the USS Cole following a devastating terrorist attack. You will learn the key steps necessary to lead through crisis and maintain the effectiveness of your team. As he shares his leadership philosophy, Lippold outlines the importance of understanding the human factors during a crisis and how those factors are used to teach one’s own “crew” or team how to prepare for what’s ahead. He provides steps on how to react to contain and then control crises, assess progress in defining a new normal, and measure successes. Lippold’s leadership experience will arm you with a military-grade approach to prepare for and take action when crisis strikes--because it’s not a matter of if, but when.
Click here for more program details and to register for PestWorld 2017.
As a membership benefit, NPMA has developed a gallery of
pest images at My.NPMAPestWorld.org for use by NPMA members.
Above & Beyond Pest Control, Inc. of Eustis, FL
Best Exterminators, Inc. of Oklahoma City, OK
Bug Boys Termite & Pest Control of Elizabeth, NJ
Castle Extermination Company of Methuen, MA
Mainely Ticks, Inc. of Windham, ME
Noles Pest Svce, LLC dba Pestmaster Services of Georgetown, TX
People's Choice Pest Control of Neptune, NJ
Port City Pest of Wilmington, NC
Pro Tech Spraying Service of Cimarron, KS
Royal Pest Exterminators of Paola, KS
NPMA offers an inexpensive marketing vehicle for you to market your company and your services. Pest Gazette is a quarterly promotional newsletter that can be personalized to include your company information, highlight seasonal pests and help educate your customers about what they can do the help you manage pest problems. Learn more here.
This morning, NPMA kicked off the first of three webinars as part of the virtual conference series: Hire Smart & Manage Easy. In episode one, Recruiting the Best, business leaders Phil Cooper of Cooper Pest Control and Tim Wong of M&M Environmental shared winning strategies for avoiding common pitfalls when recruiting new employees. If you missed this webinar or wish to view it again, click here.
There are only two episodes left in this engaging conference series, and seats are limited! For more information about this conference or to register for the final episodes, see below.
On November 7th at 9:00am EST, Jeff Dunn of Northwest Exterminating, Billy Tesh of Pest Management Systems Inc., and Jeremy Clark of Dugas Pest Control team up in episode two, Qualifying the Best, to deliver their successes and failures in qualifying the best candidates so your next hiring decisions are well informed. Register now for this episode.
On December 4th at 9:00am EST, Kurt Scherzinger of Scherzinger Pest Control, Ken Stieren of Arrow Exterminators, and Mark DeGeare of Forshaw Inc. join forces in the final episode, Keeping the Best, to share their formulas for successfully keeping employees of all generations engaged. Register now for this episode.
Leila Haas, Sprague Pest Solutions, has been recognized in the Business Examiner Media Group's
'40 Under Forty Honorees List' for contributing her unique leadership and personal passions to the South Sound communities' collective success.
Atlanta-based Arrow Exterminators is pleased to announce the merger and acquisition of BugMaster Exterminators, Inc., a full-service company specializing in residential and commercial pest and termite control with locations in Mobile and Daphne, Alabama.
In Washington, D.C., feral cats are being used to kill off an overwhelming rat population as part of the Rat Riddance program.
The Washington Post
A group of scientists based in China may have determined how a small mutation in Zika’s genetic makeup made the virus much more dangerous.
Researchers have reported that bedbugs are attracted to clothes that have been worn, and might be climbing into suitcases with dirty laundry.
About two billion people around the world consume insects every day, but they're not likely to be found on many urban dinner tables. Now one start-up in China is working to make this ancient staple part of the modern diet.
Strategy + Business
There is no magic formula to quiet the forces of disequilibrium that swirl around us. Leaders, however, can help their followers cope with tempestuous situations by creating pillars of certainty in those areas where they can exert control.
Some companies feed on fear, even though their leaders either don’t recognize or refuse to see it. Here are three questions to ask to determine if your organization is ruled by fear.
Curiosity opens us up to the possibility of create new understanding, new directions and new ways of behaving.
Leadership at its very best is about investing in people's development and looking after their needs so they are equipped to succeed and deliver excellence. As a starting point to shift your leadership style to a more high-impact, serving model that puts people first, we need daily reminders to keep us on track to be the very best leader we can be.
The key to achieving your full potential is to raise your self-concept and develop new habits of thinking about what’s possible for you.
Los Angeles Times
Public-health specialists petitioned a group called the Unicode Consortium to include a female mosquito — the only kind that bite humans and spread disease — in the next batch of emojis that will be available on smart phones next year.
The Washington Post
According to a 2015 NPMA Survey, bedbugs have been spotted in many public places, such as on trains and airplanes, in movie theater seats, offices, schools, libraries – even restaurants.
Looking for a quick way to save time and money? Find out what apps these top executives recommend.