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More than 115 association executives and industry partners gathered at the Sheraton Framingham Hotel & Conference Center on January 16th and 17th for NE/SAE's 2019 Annual Management Conference.

Attendees attended educational sessions on a variety of topics, including organizational culture, engaging lapsed members, creating a value proposition, and benchmarking, among others. Attendees had opportunities to meet with exhibitors from a variety of hotels, event venues, technology companies, and other service providers, and continued networking at local dine-arounds.  

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Here's what a few NE/SAE members learned at the conference: 

Martha N. Chamberlin
Manager of Membership
Massachusetts Assisted Living Association (Mass-ALA) 

I recently attended NE/SAE’S Annual Management Conference and, as always, the topics were timely and up-to-date! Being a manager of membership, engaging and retaining members is my top priority. Scott Oser’s session of Re-Engaging Lapsed Members was of high interest to me. I came away with a lot of great ideas for getting former members back into my association. One suggestion that I can easily implement is to personally reach out to lapsed members, starting with a mailed letter listing the advancements and changes my association has made in the time the member left, and then following-up with a personal phone call. 


Miguel G. Ocque
Manager, Specialty Management Services
Massachusetts Medical Society

The management conference is a great meeting that gives us the opportunity to exchange ideas and experiences and ultimately learn from peers and industry leaders. I feel that more often than not we get caught up in the day-to-day business of our associations and forget to think strategically (big picture) about how to help our associations define and achieve their long term/sustainable goals. A few ideas from my attendance:


  • Project and live the culture of the associations I work with. Remind members what is our mission and have it in mind always. Connect with members and ask them if we are living that mission and, most importantly, if they are benefiting from their membership.
  • Getting insights from an industry leader like Mike Dominguez gives me a different perspective of the market and helps me think differently, i.e. how technology changes have changed our members’ behavior or what to expect when sourcing for meeting venues.
  • Be more data-aware and use the information we already have to make better decisions in the benefit our associations. Benchmark against ourselves first.    


The Devens Conference Center


YourMembership Omni Hotels & Resorts
  David Fox Photography   Mountain View Grand




The application deadline for the May 3, 2019 CAE exam is February 22, 2019. Start reviewing the eligibility requirements and application process today.

If you have any questions about your attendance at past NE/SAE programs and conferences, please contact our office, and a member of our team would be happy to help you.  

If you're planning to take the May 3rd exam and would like to be matched with other members to form a study group, please contact our office. 

Boxboro Regency Hotel & Conference Center
Member News

NE/SAE is excited to welcome the following new members who recently joined:

Regular Members 

Bonnie Biocchi
Executive Director
Northeast Public Power Association

  Cindy Lorenz
Project and Meeting Manager
New England Inns and Resorts Association

Susan Dargon-Hart
Vice President, Clinical Health Affairs
Mass. League of Community Health Centers

      Scott McCalla
Executive Director
North East Association of Rail Shippers

Diana Erani
Vice President, Health Informatics
Mass. League of Community Health Centers

  Mary Ellen McIntyre
Vice President, Technical Assistance
Mass. League of Community Health Centers

Jon Gerstenberger
Business Process Engineer
Tree Care Industry Association

  Leisl Moriarty
Director of Affiliate Relations
American School Counselor Association

Marta Hodgkins-Sumner
Director of Membership and Programs
Massachusetts Nonprofit Network

  Cindy Panioto
Dir. of Membership & Business Development

Kathleen Kolva
Events & Operations Coordinator
New England Interstate Water
Pollution Control Commission
  Dana Sallee
Membership & Marketing Director
PINE Printing Industries of New England

 Industry Partners

Suzanne Bajek
Director National Accounts
Mohegan Sun

  Tom Fitzgerald Jr.
Sales Manager
Conference Hotels Unlimited

Aislyn Bianchi
Sales Manager
Discover Central Massachusetts

      Nora Luquer
Associate Dean
Nichols College

Michael DiPisa
Sales Manager
Hilton Stamford Hotel
  Mike Wise
Sales Director
Work at Home Vintage Experts LLC



Don't forget! NE/SAE is currently seeking nominations for our Board of Directors. 

If you have knowledge or experience with governance, strategic thinking, and the commitment to work effectively within a collective decision-making group, the NE/SAE Board of Directors is looking for you!

Members of NE/SAE's Board of Directors are the stewards of the association and consider the broad interests of NE/SAE in shaping its future. The Board provides strategic leadership, a shared vision, a sense of mission, and is responsible for NE/SAE's fiscal health.

Deadline for Nominations 
Self-nominations AND peer-nominations are accepted. Nominations for Board positions are due no later than January 31th, 2019. Click here to complete the online nomination form.

Board Eligibility 
Board members must be association or industry partner members at the time of nomination and throughout their Board service.

Other Volunteer Opportunities 
We are also seeking volunteers for our various Committees and Task Forces, and we welcome new Committee and Task Force Members at any time during the year. Click here to share your interest in serving on one of our Committees or Task Forces.

Education & Events

Webinar: The Big Ask - How Storytelling Can Get You What You Want
January 31, 2019 at 1:30 PM
More Info

Webinar: We Want You Back: Tools to Regain Lapsed Members
February 12, 2019 at 1:30 PM
More Info

Webinar: 29 Tech Tools to Create Cool Content for Social Media
February 20, 2019 at 1:30 PM
More Info

Webinar: Hiring Interns 101 - Developing a Sustainable Internship Program
February 27, 2019 at 1:30 PM
More Info

Webinar: An Inclusive Society - Under Construction
March 27, 2019 at 1:30 PM
More Info

Webinar: The Impact of the New Global Data Privacy Regulations
April 2, 2019 at 1:30 PM
More Info

2019 Annual Meeting 
May 29-30, 2019 | Ocean Edge Resort & Golf Course | Brewster, Mass.

Not a member of NE/SAE? Click here to join!



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