NENA NEWS
Don't miss out on limited-seating events and activities! Register online today or download a printable form.
Housing closes next Friday! With many hotels sold out or close to it, be sure to book your room ASAP to get the best rate possible.
At NENA 2016, you will not only hear about the public safety issues of today and tomorrow, but also gain practical, real-world know-how that you can take home with you and put into action immediately. You will be connected to the pulse of 9-1-1, joining thousands of public safety professionals, telecommunications specialists, and policymakers for a week filled with opportunities to discuss the issues facing public safety, and build the skills necessary to tackle these challenges head on.
Keep your eyes on your inbox! In the coming weeks we'll be rolling out a revamped members-only newsletter! Featuring a new name, The NENA Dispatch, as well as updated graphics and better organized sections. We're excited about launching this enhanced resource shortly.
Cultivating Wellness in the PSAP
Wednesday, May 25 | 3PM Eastern (live) or On-Demand
$50 for NENA Members | $85 for Non-Members
Click here to register!
The most important part of any PSAP is the people who work there. Unhealthy employees and workplaces not only lead to increased stress and burnout, but also impact the level of service provided to the public. Join us for this hour-long webinar to learn about:
- The three components of wellness – physical, mental, and emotional;
- Resources and strategies you can use to improve your own wellness; and
- Ways to create a culture of wellness in your workplace that supports healthy behaviors and improves organizational well-being.
CEUs: Attend this webinar and receive one-half ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section.
Can't attend on the 25th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.
Webinar Access Info
Dial-in and web-access details will be provided to attendees via email the week of the webinar.
Pursuant to Article V, Section 1(C) of the Bylaws, notice is hereby given that the Membership of the National Emergency Number Association will hold an Annual Meeting at 5:30 P.M. in the Sagamore Ballroom of the Indiana Convention Center, located at 100 South Capitol Avenue, Indianapolis, Indiana 46225. Consistent with the NENA Executive Board Policy and Procedure relating to the NENA Annual Membership Meeting, the Membership is advised of the following Agenda:
I. Announcement of next annual conference site and dates.
II. Reports of activities and financial condition of the association.
III. Resolutions to amend the Constitution and Bylaws of the Association:
a. The membership will consider an Amendment in the Nature of a Substitute that would revise and consolidate the existing bylaws for the purposes of increasing order, reducing complexity, and removing ambiguities in the administration of the Association. The full-text of the proposed substitute Bylaws is available here.
IV. Resolutions that do not amend the constitution and bylaws of the Association:
a. (None submitted)
V. Announcement of preliminary election results.
VI. Members’ Question Time
NENA’s Mentoring Center is where 9-1-1 professionals can connect to establish mentor/mentee relationships that foster personal and professional growth and development. To participate, simply decide whether you would like to participate as a mentor or mentee, or both, and then proceed with setting up your user profile at nena.org/mentor.
Serving as a mentor or becoming a mentee can help you direct your future, expand your professional network, gain knowledge and perspective on the workplace, and deliver tremendous personal satisfaction.
NENA Detailed Functional and Interface Standards for the NENA i3 Solution, NENA-STA-010.2-201X (DRAFT) is available for a second Public Review and Comment.
This NG9-1-1 Core Services specification builds upon prior NENA publications including i3 requirements and architecture documents. This document describes how NG9-1-1 works after transition from E9-1-1, including ongoing interworking requirements for IP-based and TDM-based PSAPs and origination networks. The document includes support for transitional interface components and defines a number of Functional Elements (FEs) with their external interfaces. See the full document and its Executive Summary for further detail.
As this is a second review due to substantive changes being made, only the yellow highlighted text is open for comment. Click here for instructions on how to submit your comments.
All comments are due by midnight Eastern on May 20, 2016. Contact the NENA Committee Resource Manager with any questions or concerns.
 Join us Saturday, June 11th for the 3rd Annual "Run for 9-1-1" charity 5K!
Open to the public and all ages, the run/walk 5K (3.1 miles) starts in the heart of downtown Indianapolis winding through the beautiful White River State Park that is surrounded by lush greenery, historic buildings and various war memorials for participants to enjoy along the route.
The "Run for 9-1-1" encourages public support and recognition of 9-1-1 professionals and generates funds for scholarships, continuing education opportunities, and wellness programs for these unsung heroes of public safety who answer the more than 250 million 9-1-1 calls placed by Americans every year.
Learn more or register today at runfor911.org.
New to running or want to improve your walking pace?
C25K is the original training program that has helped thousands of beginning runners move from the couch to the 5K finish line. Follow this easy and fun 5K training plan to go from couch potato to running a 5K race in just 30 minutes a day, 3 days a week for 9 weeks. Begin your journey today and join us in Indy on June 11th!
As a job seeker, you now have the option to request a free, confidential CV/resume evaluation from an expert and writer.
You can participate in this feature when uploading a resume to the NENA Career Center and through the CV/Resume Management section of your job seeker account. Within 48 hours of opt-in, an email will be sent to you outlining your strengths, weaknesses and suggestions to ensure you have the best resume possible!
Visit the Career Center to get started today!
You’ve earned one of the industry’s highest honors...Now display your achievement with pride!
 We’re pleased to announce that NENA has arranged for special framing pricing through the professional framing company, Framing Success. Visit NENA’s Frame Shop and order your custom frame, or visit framingsuccess.com and search for "National Emergency Number Association" to access NENA’s frame selections.
Need to order a replacement certificate? Order one here.
AmazonSmile is a simple and automatic way for you to support NENA every time you shop, at no cost to you. When you shop at smile.amazon.com, you’ll find the exact same low prices, vast selection, and convenient shopping experience as Amazon.com, with the added bonus that Amazon will donate a portion of the purchase price to NENA.
To shop at AmazonSmile, simply go to smile.amazon.com from the Web browser on your computer or mobile device. You may also want to add a bookmark to AmazonSmile to make it even easier to return and start your shopping at AmazonSmile.
On your first visit to AmazonSmile, you need to search for and select " National Emergency Number Association" to receive donations from eligible purchases before you begin shopping. Amazon will remember your selection, and then every eligible purchase you make on AmazonSmile will result in a donation.
Click here to learn more and here to start shopping now!
Make sure the addresses (email and postal) that we have on file for you are current! Please log in to your online member account to verify or update your information, or send an email to Bri Robinson.
UPCOMING DEADLINES
June 20 is the last day to register for the July 16-30 ENP certification testing window. The next examination period following July is October 1-15, with an application deadline of September 6. If you plan to attend the ENP Boot Camp Workshop at NENA 2016, you will still have time to register for the July examination window following the workshop.
OPS UPDATE
In addition to the NENA Public Safety Communications & Railroad Interaction Standard Operating Procedures recently published, the Federal Railroad Administration (FRA) has developed rail safety training videos for law enforcement and emergency dispatchers. The videos provide information related to:
- Locating an incident
- How to determine which railroad to notify
- How to stop a train in an emergency
- How to locate the train crew and victims
- How to locate railroad personnel and railroad documents
- Determining the appropriate response
Click here for the law enforcement video and here for the emergency dispatcher video.
The Call Blocking Working Group is tasked with developing an operational document to outline what conditions should be required for a PSAP to identify a calling number as a problem source and develop a draft policy for having that number blocked. This WG will also provide guidance on how to determine if the problem is resolved and criteria to un-block the number. In addition to PSAP operational personnel, the WG will need volunteers who understand border control functions and have some insight into Network Operations Center processes.
Click here to join this working group.
NENA Hazard and Vulnerability Analysis Information Document, NENA-INF-019.2-201X (originally 53-501, 03/27/2007)(DRAFT) is available for Public Review and Comment. This document is provided to assist Public Safety Answering Points (PSAPs) and 9-1-1 Authorities with the development of a risk mitigation plan that includes Resource Analysis, the first step in completing Hazard and Vulnerability Analyses. These analyses are essentially audits that provide planning tools to identify, prevent, prepare for, respond to and recover from incidents that have the potential to adversely affect the PSAPs ability to perform its critical functions. Every PSAP is unique and this document should be used as a starting point in disaster planning.
See the full document and its Executive Summary for further detail.
Click here for instructions on how to submit your comments. All comments are due by midnight Eastern on May 27, 2016. You may contact the NENA Committee Resource Manager with any questions or concerns.
Complex Attacks Situational Awareness and Response (CASAR) is a course for Emergency Services Sector senior leaders and decision-makers to recognize, report, and take appropriate actions for complex attack preparedness. The second online course, Situation Assessment for Complex Attacks (SAFCA) is a course for Emergency Services Sector first-line supervisors (e.g., corporals, sergeants, lieutenants, and the public and private sector safety and security equivalent for both the private and public sector) to learn about crisis communication, response and reporting a complex attack on critical infrastructures. SAFCA also teaches participants about tools and methods used to maximize preparative and preventive measures before a complex attack.
Both of these online courses are currently free for NENA members to take until Fall 2016, however a course registration fee will be implemented in Fall 2016. With this change I would encourage anyone interested to register now to avoid fees. Click here for CASAR registration and here for SAFCA registration.
TECH UPDATE
NENA PSAP Master Clock Standard,ANS CANDIDATE NENA-STA-026.5-201X (DRAFT) is available for Public Review and Comment.This standard is a guide for designers and manufacturers of PSAP equipment for use in an E9-1-1 environment. It identifies engineering and technical requirements to be met before the purchase of such equipment. It may also be of value to purchasers, maintainers, and users of such equipment. See the full document and its Executive Summary for further details.
Click here for instructions on how to submit your comments. All comments are due by midnight Eastern on July 4, 2016.
Contact the NENA Committee Resource Manager with any questions or concerns.
EMERGENCY COMMUNICATION NEWS
NENA recently launched a FREE email news service called Public Safety SmartBrief. It provides a weekly summary of news, trends, and updates on public safety issues – not just 9-1-1 but also police, fire, and EMS. Knowledgeable editors handpick key articles from hundreds of publications, summarize them, and provide direct links to the original sources.
In other words, we do all the research, and you get the latest news in your inbox or on your handheld device absolutely free.
UPCOMING EDUCATION COURSES
Upcoming NENA courses:
5.22.16 - Recruit, Hire, Retain & Promote for Success - at the MI NENA Conference - Lansing, MI - Register here!
5.22.16 -Tactical Dispatch for the Telecommunicator - at the MI NENA Conference - Lansing, MI - Register here!
5.25.16 - #WebinarWednesday: "Cultivating Wellness in the PSAP" - Register here!
NENA 2016 Pre-Con Courses - Indianapolis, IN - Register here!
- 6.7-11.16 - Center Manager Certification Program (CMCP)
- 6.11.16 - Disaster Planning for PSAPs
- 6.11.16 - Quality Assurance: Achieving QA/QI in the PSAP
- 6.12.16 - 9-1-1 Center Customer Service: Takes Seconds, Saves Minutes
- 6.12.16 - Cybersecurity in the PSAP
- 6.12.16 - PSAP Design
- 6.12.16 - CMCP Annual Alumni Seminar
Visit the NENA Education Calendar to see additional listings and find classes in your area!
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