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NENA NEWS
NENA is accepting nominations for our 2016-2017 Executive Board election! This election will be for the following positions:
  • Second Vice President
  • Southeastern Region Director 
  • Western Region Director
  • Private Sector Director
All nominees must be current members in good standing for at least three years; have been employed for at least three years in 9-1-1; be certified Emergency Number Professionals (ENPs); and meet the minimum threshold of membership, leadership, and certification requirements as outlined in the Nomination Form. Nominees for the position of Region Director must reside in the region they wish to represent.
 
Click here to download a .zip file of election documents and resources. Click here to watch our free on-demand webinar about running for national NENA office!
The nomination deadline is March 15, 2016. Contact Nominating Committee Chair Bernard Brown or Member Services Director Bri Robinson with any questions about the nomination process, eligibility requirements, or general election details.
 
Congratulations to the 23 9-1-1 professionals who passed the Winter 2016 ENP exam and are now certified Emergency Number Professionals! Well done! For more information on how you too can achieve this prestigious professional designation, visit the ENP webpage
 
NENA is seeking Telecommunicator members in good standing for nomination to serve on the 20-seat Telecommunicator Caucus! The caucus represents the association’s call taker and dispatcher members and serves as a united voice in addressing the needs and concerns of telecommunicators across North America and beyond. Further, the caucus develops and helps execute new programs that serve the needs of NENA's growing telecommunicator membership. 

Click here to download the nomination form and here to learn more about how the caucus is organized. The nominations window closes March 31, 2016.
 
It's almost April, and that means it's time to start shopping for National 9-1-1 Education Month and National Public Safety Telecommunicators Week! Check out the recently revamped NENA Store for gifts large or small for your team, including pins, headset bags, mugs, t-shirts, and much more!
 

Calling all telecommunicators! Are you in need of expert advice? Well, the Telecommunicator Caucus has developed a place for you to get answers from those who have been there! From how to get that promotion to how to deal with the coworker who leaves old food in the shared fridge, Goldie is here to answer all your questions big or small!

Just send your questions to deargoldie@nena.org and Goldie and her network of experts will get you the advice you need. The best questions and answers will be posted – anonymously – to the Dear Goldie Blog that’ll be launching in the coming weeks. Stay tuned for an announcement on that shortly!

The Fine Print: This advice column is for informative and entertainment purposes only. The advice is based on research and personal experience only and should not be considered legal advice. Specific legal questions should be directed to your local legal counsel.
 
NENA recently announced that Erin Elrod, Director of Winchester (VA) Emergency Communications, has been selected by association President Christy Williams to serve as Northeastern Region Director on the organization’s 10-seat Executive Board.

"I am truly honored by this appointment," said Elrod. "I look forward to working with the rest of the board, NENA staff, and our committees and working groups to serve NENA’s membership and improve 9-1-1."

Elrod has more than two decades of public safety emergency communications experience, and has served in her current capacity as director since 2005. A NENA member since that same year and a certified Emergency Number Professional (ENP) since 2010, Elrod has been active in both local and national NENA activities. She served on the Virginia NENA board from 2011-2014 and is an active member of the national Membership Committee.

"My fellow board members and I look forward to working with Erin," said Williams. "Her expertise, her dedication, and her passion for 9-1-1 will undoubtedly benefit NENA’s Northeastern Region members, as well as the citizens who are made safer through advances and improvements to 9-1-1 supported by NENA’s leadership."

Elrod’s appointment fills the vacancy on the Board created when Ed Marecki resigned his position at the end of 2015. "We thank Ed for his many years of service to the association," said Williams.
 
NENA's Friends of 9-1-1 program is happy to announce the availability of five Telecommunicator Continuing Education Scholarships!

This scholarship opportunity is open to any telecommunicator, call taker, or dispatcher with at least one year of experience and in good standing with his or her current employer. Supervisory and other managerial personnel are not eligible for this award. Each Telecommunicator Continuing Education Scholarship recipient will receive the following:
To be eligible for a scholarship, you must complete and submit the scholarship application and provide a current resume. Applications will be accepted through April 1, 2016. Scholarship winners will be notified no later than May 1, 2016.

Click here to apply for the scholarship and here to learn more about Friends of 9-1-1.
 


At NENA 2016, you will not only hear about the public safety issues of today and tomorrow, but also gain practical, real-world know-how that you can take home with you and put into action immediately. You will be connected to the pulse of 9-1-1, joining thousands of public safety professionals, telecommunications specialists, and policymakers for a week filled with opportunities to discuss the issues facing public safety and build the skills necessary to tackle these challenges head on.

Featuring inspiring keynote speakers, more than one hundred hours of breakout sessions that inform and empower, career-building courses and workshops with real-world applications, nightly networking events that help you make the right connections, and an Expo Hall showcasing cutting-edge products and services, NENA 2016 is the must-attend event of the year. Don’t miss your chance to be a part of it!

Click here to register and here to book your housing.
 
The NG911 NOW Coalition will be a leading advocate for accelerated deployment of NG9-1-1. The Coalition is launching a nationwide campaign to achieve its goal that "by the end of the year 2020, all 9-1-1 systems and call centers in all 56 states and territories will have sufficiently funded, standards-based, end-to-end IP-based 9-1-1 capabilities, and have retired legacy 9-1-1 systems, without any degradation in service." The mission of the Coalition is to create increased attention to NG9-1-1 issues and promote actions that will accelerate implementation of NG9-1-1 systems and services throughout the nation.

Click here to read more.
 
You’ve earned one of the industry’s highest honors...Now display your achievement with pride!

We’re pleased to announce that NENA has arranged for special framing pricing through the professional framing company, Framing Success. Visit NENA’s Frame Shop and order your custom frame, or visit framingsuccess.com and search for "National Emergency Number Association" to access NENA’s frame selections.

Need to order a replacement certificate? Order one here.
 
Effective Implementation of the PSAP QA/QI Standard
Sponsored by NICE Public Safety
Wednesday, April 6 | 1PM Eastern (live) or On-Demand
Free! Click here to register!

The NENA/APCO QA/QI standard for PSAPs is coming up to its first anniversary and many PSAPs have started to implement it. Join us for an update from Eric Parry, chair of the working group for this standard, as he explains how you can use it to upgrade your PSAPs QA/QI program and shares some early adopter case studies.

Can't attend on the 6th? Register now and you will have access to the on-demand webinar archive via the registration landing page.

Webinar Access Info
Dial-in and web-access details will be provided to attendees via email automatically upon registration.

The views expressed during this webinar are those of the sponsor and not necessarily those of NENA. NENA does not endorse any proprietary product or solution. Contact Sean Sullivan for more information on how your company can participate in NENA’s sponsored webinar program.
 
2016 William M. McMurray Annual Conference Scholarship Opportunity
NENA has established a scholarship program to honor the commitment of William "Bill" McMurray, ENP, Past President, to the mission of NENA and 9-1-1 education. The Scholarship will be awarded for the NENA 2016 Conference & Expo. The scholarship includes conference registration fee and four nights of lodging at a conference hotel (to be determined by NENA upon awarding of scholarship). Travel expenses to and from the conference and meals are not included in this award.

Please visit the scholarship webpage for information about the criteria, application procedure and responsibilities. All applications must be returned to headquarters by COB March 18, 2016.

Stanton Award Nominations Now Open
The William E. Stanton Award is NENA's highest honor. It is bestowed upon an individual who has not only excelled in his or her everyday job, but has gone above and beyond to further NENA's goals. Nominations for this prestigious annual award are now open.

Click here for additional information on the award, including criteria, past recipients and the nomination form. Deadline for nominations is March 31, 2016.
 
Having trouble finding the time to search for jobs? Let us do the work for you!

Create a personal job alert via NENA’s Career Center and new jobs that match your search criteria will be emailed directly to you. Job alerts will: 
  • Match jobs to your customized criteria
  • Notify you when potential opportunities become available
  • Allow you to focus on other career-building activities, such as networking at NENA conferences and events
Sign up for job alerts today at www.nena.org/jobs and you will be notified as soon as the jobs you want are posted!
 
We are excited to announce a brand new campaign called #ThankYou911, an initiative of NENA’s Friends of 9-1-1, which provides scholarships, continuing education opportunities, and wellness programs for America’s 9-1-1 professionals. But before our new #ThankYou911 website goes live, we’re giving you a chance to get involved right now!

#ThankYou911 invites you to say "thanks" to the unsung heroes of public safety: America's 9-1-1 professionals. Now in the earliest stages of this campaign, we are inviting you, your family, and your friends to be among the very first to participate before our new #ThankYou911 website goes live. We encourage you to go ahead and submit messages and/or photos of appreciation to friendsof911@gmail.com.

Write a message:
Say "thanks" by writing a message! Tell us in your own words why you appreciate America's 9-1-1 professionals. Please keep messages under 100 words. We’ll post the best messages on the website. Submissions should include your first and last name, email address, and where you’re from (optional).

Upload a photo:
Take a photo, alone or with friends and family, that shows your appreciation and tells 9-1-1 professionals how much their work means to you with a message of gratitude. We'll post the best photos on the website! Submissions should include your first and last name, email address, where you’re from (optional), and a caption.

The #ThankYou911 campaign is all about saying "thanks" to the unsung heroes of public safety: America’s 9-1-1 professionals. It’s a chance for anyone to pause and reflect on the impact 9-1-1 has had on their lives, and encourages people to submit their own expressions of gratitude and support through messages, photos, and videos. The campaign also harnesses the power of social media to spread the word with the #ThankYou911 hashtag.

Usage agreement: By submitting your message or media, you agree to allow us to use your message or media as part of the #ThankYou911 campaign. We reserve the right to edit your content for file size, and/or message length, syntax, and style.
 
You should have recently received an email from NENA with a link to your 2016 NENA dues notice. Help NENA go green and save a stamp by choosing to pay online by check or credit card. If this is not an option for you or your agency, the email also contained a link allowing you to print out a copy of your invoice for local processing.   

Instantly renew your membership online in just a few easy steps:  
  1. Simply log in to the NENA website. 
  2. Go to your Manage Profile page. 
  3. Click on Membership under the "Account History" header to view your renewal options.  
  4. Pay online by check or credit card. 
  5. Print out a receipt for your records. 
We look forward to sharing many new and exciting member benefits with you in the coming year!  
 
AmazonSmile is a simple and automatic way for you to support NENA every time you shop, at no cost to you. When you shop at smile.amazon.com, you’ll find the exact same low prices, vast selection, and convenient shopping experience as Amazon.com, with the added bonus that Amazon will donate a portion of the purchase price to NENA.

To shop at AmazonSmile, simply go to smile.amazon.com from the Web browser on your computer or mobile device. You may also want to add a bookmark to AmazonSmile to make it even easier to return and start your shopping at AmazonSmile.

On your first visit to AmazonSmile, you need to search for and select "National Emergency Number Association" to receive donations from eligible purchases before you begin shopping. Amazon will remember your selection, and then every eligible purchase you make on AmazonSmile will result in a donation.

Click here to learn more and here to start shopping now!
 
Make sure the addresses (email and postal) that we have on file for you are current! Please log in to your online member account to verify or update your information, or send an email to Bri Robinson.
 
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UPCOMING DEADLINES
March 7 is the last day to register for the April 2-16 ENP testing window. The next examination period is July 16-30, with an application deadline of June 20. If you plan to attend the ENP Boot Camp workshop at NENA 2016, you will still have time to register for the July examination window.
 
TECH UPDATE
The Conveyance of EIDD Working Group will focus on developing an ANSI accredited NENA/APCO Standard for transporting (conveying) Emergency Incident Data Documents (EIDDs) between systems (FEs). The data elements contained in EIDDs are defined in a soon to be released joint APCO/NENA ANS. The new Standard to be developed by this NENA/APCO working group will define how EIDDs are exchanged and transported from NG9-1-1 networks and systems. Expertise in information sharing and specifically in using web services and other protocols is desired. Operational expertise familiar with the needs for exchanging data between call takers and dispatchers, emergency responders and other user systems is also highly sought. We are looking for a well-balanced group that will include contributions from technical and operational subject matter experts. The WG plans to start meeting in March.

Join this Working Group. 



The Management of EIDD
Working Group will focus on developing an ANSI accredited NENA/APCO Standard to provide guidance to 9-1-1 Authorities, PSAP Managers, and application developers on how to manage data interoperability between NG9-1-1 functional elements, public safety applications within the PSAP, originating and assisting PSAPs, emergency responder applications and other law enforcement, fire and EMS entities. Expertise in data & information sharing at the PSAP is desired. Operational expertise familiar with the needs for exchanging data between call takers and dispatchers, emergency responders and other user systems is also highly sought. We are looking for a well-balanced group that will include contributions from technical and operational subject matter experts. The time and day that the WG will meet is yet to be established. The WG plans to start meeting in April.

Join this Working Group.
 
GOVERNMENT AFFAIRS UPDATE
The National 911 Program recently released the 2015 National 911 Progress Report, which provides detailed reporting and analysis of the most recent collection of 9-1-1 statistics from 42 states and territories. 

Available at 911.gov, the report collates the data gathered from the participating states and territories with the support of the National Association of State 911 Administrators (NASNA). The 2015 National Progress Report, the most comprehensive national 9-1-1 data collection to date, provides the segmented information state 9-1-1 leaders, legislators and policy makers need to make informed decisions about 9-1-1 services in their jurisdictions.
 
EMERGENCY COMMUNICATION NEWS
NENA recently launched a FREE email news service called Public Safety SmartBrief. It provides a weekly summary of news, trends, and updates on public safety issues – not just 9-1-1 but also police, fire, and EMS. Knowledgeable editors handpick key articles from hundreds of publications, summarize them, and provide direct links to the original sources.
 
In other words, we do all the research, and you get the latest news in your inbox or on your handheld device absolutely free.

 
UPCOMING EVENTS
June 11-16, 2016 | NENA 2016 Conference & Expo | Indianapolis, IN

October 9-12, 2016 | 9-1-1 Standards & Best Practices Conference | Columbus, OH

October 12-13, 2016 | Critical Issues Forum | Columbus, OH
 
UPCOMING EDUCATION COURSES
Next six upcoming NENA courses:
Visit the NENA Education Calendar to see additional listings and find classes in your area!
 

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