NENA NEWS
A Roadmap to Improved Location Accuracy: Understanding the Public Safety Agreement with the "Big 4"
Monday, November 24 | 3PM Eastern (live) or On-Demand
Free! Click here to register!
Join us for this special public-policy webinar to review the historic agreement reached between NENA, APCO, and the "Big 4" national wireless carriers on Wireless E9-1-1 Location Accuracy. For the first time, carriers have agreed to begin delivering "dispatchable location," rather than just latitude and longitude for wireless 9-1-1 calls. This advance puts us on a path to parity with the wireline world, and will help preserve the effectiveness of 9-1-1 service as consumers and carriers alike transition from wired to wireless services. This webinar will cover:
- The definition of "Dispatchable Location" and the roadmap that will make it a reality for wireless calls.
- The transition to using live 9-1-1 call data for carrier compliance assessment.
- The timeline for standards development, handset roll-out, and network builds.
- The roles and realities of other interest groups.
This webinar will give you the information you need to understand the location accuracy agreement and to handle inquiries from media and other interest groups. We hope you’ll join us in shaping the future of wireless 9-1-1 location accuracy during this can’t-miss event.
Can't attend on the 24th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.
Webinar Access Info
Dial-in and web-access details will be provided to attendees automatically upon registration.
9-1-1 Goes to Washington (February 22-25 in Arlington, VA) brings together hundreds of 9-1-1 professionals from around the country with policy leaders in our nation's capital to explore and discuss today's most pressing 9-1-1 and emergency communications issues. 9-1-1 Goes to Washington is the only event where you can learn about the policy challenges facing public safety and take immediate action to address them through dialog with your elected and appointed officials.
Click here to make your housing reservation. Registration and additional details coming soon...
The NG9-1-1 Institute annually seeks nominations for individuals and organizations that have made exceptional contributions to improving and advancing 9-1-1 services. The 2,000-member organization, in conjunction with the Congressional Next Gen 9-1-1 Caucus it supports, is proud to accept entries for the 2015 9-1-1 Honors Awards.
Through these awards, the Institute celebrates the work of professionals in emergency communications—those whose effort and dedication to public safety reflect the growing scope and importance of 9-1-1 service delivery, ranking them among the "best of the best".
The NG9-1-1 Institute is now accepting nominations for five award categories:
- Citizen in Action/First Responder Award
- Government Leader Award
- NG9-1-1 Public-Private Partnership Award
- Outstanding 9-1-1 Center/Program Award
- NG9-1-1 Awareness Award
All nominations must be received by Dec. 5, 2014. Click here to learn more and submit your nomination. Awards Gala to be held on Feb. 24, 2015, in Washington, D.C.
Earlier this week you received an email from NENA with a link to your 2015 NENA dues notice. Help NENA go green and save a stamp by choosing to pay online by check or credit card. If this is not an option for you or your agency, the email also contained a link allowing you to print out a copy of your invoice for local processing.
Instantly renew your membership online in just a few easy steps:
1) Simply log in to the NENA website.
2) Go to your Manage Profile page.
3) Click on Membership under the "Account History" header to view your renewal options.
4) Pay online by check or credit card.
5) Print out a receipt for your records.
In appreciation of your continued support, when you renew online by credit card before Dec. 31, 2014, you will receive free access to an upcoming NENA webinar of your choice—a $50 value!
We look forward to sharing many new and exciting member benefits with you in the coming year!
Looking to get more out of your career? Want to stay on top of the latest in emergency communications? Need continuing education credits? NENA’s education program has just what you are looking for! Upcoming offerings include:
12.8-12.14 - Center Manager Certification Program (CMCP) - Davenport, IA - Register here!
Our courses and certification programs, developed and led by experts in the field, provide relevant, informative, and up-to-date training on all aspects of 9-1-1 technology and PSAP operations. Check out the current list of classes toward the end of this email or view it online.
We're currently booking classes for 2015 and are adding more to the calendar every day! Highlights include our newly revamped versions of Leadership in the 9-1-1 Center and Customer Service: Takes Seconds, Saves Minutes. Contact Ty Wooten if you would like to schedule a class in your area, or if you have any questions.
And don't forget to like the NENA Education & Training Facebook page for the latest news and announcements!
AmazonSmile is a simple and automatic way for you to support NENA every time you shop, at no cost to you. When you shop at smile.amazon.com, you’ll find the exact same low prices, vast selection, and convenient shopping experience as Amazon.com, with the added bonus that Amazon will donate a portion of the purchase price to NENA.
To shop at AmazonSmile, simply go to smile.amazon.com from the Web browser on your computer or mobile device. You may also want to add a bookmark to AmazonSmile to make it even easier to return and start your shopping at AmazonSmile.
On your first visit to AmazonSmile, you need to search for and select " National Emergency Number Association" to receive donations from eligible purchases before you begin shopping. Amazon will remember your selection, and then every eligible purchase you make on AmazonSmile will result in a donation.
Click here to learn more and here to start shopping now!
Make sure the addresses (email and postal) that we have on file for you are current! Please log in to your online member account to verify or update your information, or send an email to Bri Robinson.
UPCOMING DEADLINES
NENA's Product and Service Guide issue of The Call is fast approaching! As a member of NENA, your company receives a free basic listing. Please complete this form and return it by November 24 to Shaun Greyling to include your up-to-date information in the Guide.
OPS UPDATE
The NENA Mutual Aid Standard/Model Recommendation, NENA-STA-009.2-2015 (originally NENA 53-002) (DRAFT) is provided as an Operational Standard/Model Recommendation for the development of Mutual Aid Agreements or Memorandums of Understanding between Public Safety Communications Agencies. This document is a Model Recommendation and should be modified to meet the unique requirements of individual States and Municipalities.
The document is available for Public Review and Comment until Dec. 12, 2014, at 5PM ET. All comments shall be submitted by clicking here and then selecting "add a comment" just above the title "Document Details." Please complete all requested data and "Save" OR if submitting multiple comments, select "Save and Add Another".
Questions or concerns with submitting your comments? Please contact the NENA Committee Resource Manager.
NENA encourages the use of the IAED’s Emerging Infectious Disease Surveillance (EIDS) Tool for centers working on how to handle Ebola-related preparedness. The tool is available for use by any call center. IAED’s CBRN Fast Track Committee of the Council of Standards first issued dispatch-relevant information followed by an Ebola-based modification of the SRI Tool in ProQA on 8/8/14. Based on evolving information and input from CDC, WHO, NENA and others, the Academy has revised and re-issued the SRI/MERS/Ebola Surveillance protocol in software several times since and the current version was updated on Oct. 20, 2014.
For more information, visit the IAED website. NENA thanks the IAED for making this information available.
The Centers for Disease Control and Prevention (CDC) has posted Interim Guidance for Emergency Medical Services (EMS) Systems and 9-1-1 Public Safety Answering Points (PSAPs) for Management of Patients with Known or Suspected Ebola Virus Disease in the United States online at the CDC website.
Coordination among PSAPs, the EMS system, health care facilities, and the public health system is important for a coordinated response to Ebola. Each 9-1-1 and EMS system should seek the involvement of an EMS medical director to provide appropriate medical oversight. The guidance provided in this document is based on current knowledge of Ebola. It is intended for 9-1-1 Public Safety Answering Points, EMS, and medical first responders including firefighters and law enforcement personnel. The guidance is not intended to set forth mandatory requirements or establish national standards.
EMERGENCY COMMUNICATION NEWS
NENA recently launched a FREE email news service called Public Safety SmartBrief. It provides a weekly summary of news, trends, and updates on public safety issues—not just 9-1-1, but police, fire, and EMS. Knowledgeable editors handpick key articles from hundreds of publications, summarize them, and provide direct links to the original sources.
In other words, we do all the research and you get the latest news in your inbox or on your handheld device, absolutely free.
HELP WANTED
NENA's new and improved career center now offers more options and search functionality to job seekers and recruiters, including the ability to browse openings by category, subscribe to receive email notifications of new openings, and apply for openings directly online. Recruiters can now view and rate candidates applying for openings, search the resume database of available candidates (a members-only feature), and manage postings online.
UPCOMING EDUCATION COURSES
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