Join NENA in Denver, CO, from October 6-8 for this one-of-a-kind event where you will learn about two of the biggest hot-button issues in public safety (data analytics and national telecommunicator training standards) and provide input on how they can be addressed to improve 9-1-1 service from coast-to-coast.
Click here to review full CIF session details. The expected product of the data analytics track is a well-thought out "Use Case" for data analytics in 9-1-1, while training standards track participants will focus on the creation of an Action Plan to develop and implement those standards.
Click here to check out the new agenda at-a-glance flyer.
Click here to make your hotel reservations at the conference host site, the Hyatt Regency. Book today to lock in the best rates and availability! After Monday, please call the hotel directly at 303.436.1234 and mention your CIF attendance to receive our special rate, if rooms are still available.
NENA is pleased to open the nominations process for our 2014-2015 Executive Board election! This election will be for the following positions: Second Vice President, Southeastern Regional Director, Western Regional Director, and Private Sector Director. All nominees must be current members in good standing and current Emergency Number Professionals (ENPs). Nominees for the position of Regional Director must reside in the region they wish to represent.
The nomination deadline is March 14, 2014. Contact Bri Robinson with any questions about the nomination process, eligibility requirements, or general election details.
Congratulations to the 16 9-1-1 professionals who passed the Summer 2013 ENP exam and are now certified Emergency Number Professionals! Well done! For more information on how you too can achieve this prestigious professional designation, visit the ENP webpage.
Attendees of our conference are always looking for new and better ways of doing things in their professional and personal lives. Feedback from previous conferences shows that attendees expect to walk out of each breakout with key takeaways that are new and can be immediately implemented when they return to their offices.
This is where we want your help. The NENA 2014 Conference Team is looking for session proposals in the following topic areas: Accessibility; Analytics & Big Data; Applications & Emerging Technologies; Databases & Data Management; Funding, Regulation, Policy, & Governance; GIS; Interpersonal Issues, Stress, & Morale; Leadership & Management; Next Generation 9-1-1; Personal & Professional Development; Preparedness & Contingency Planning; PSAP Training; Public Education & Outreach; Social Networking & Media; Staffing & Consolidation; Telecommunicator Issues; and Text Messaging.
Please remember that sessions should issue-focused, not product-focused (i.e. vendor-neutral or vendor-all-inclusive).
Submit your great ideas by October 18, 2013. The online submission form for session abstracts is available at www.nena.org/nena2014/cfp. You can email Chris Nussman with any questions you may have.
Thursday, September 26 | 1PM Eastern (live) or On-Demand
$50 (NENA Members) | $85 (Non-Members) Click here to register!
This webinar focuses on what is currently known about the health and stress levels of 9-1-1 telecommunicators based on recent research. Dr. Michelle Lilly of Northern Illinois University will talk about how research is conducted with this population, what the predominant findings have been, and ongoing research efforts aimed at uncovering valuable information related to job attrition, job satisfaction, and health. Discussion of how research can be used to inform training, prevention, and intervention will be included, as well as discussion related to common misconceptions about the research process. Dr. Lilly will also field questions about research and talk about ongoing research efforts being done with 9-1-1 telecommunicators.
Can't attend on the 26th?Register now and receive on-demand access to the webinar archive.
Each year, the NG9-1-1 Institute holds an election for its Board of Directors.The following five seats are open for election this year:
Two Membership at Large Positions;
Two Vendor/Integrator/Software Positions;
One Small Telecommunications Company Position; and
One Education Profession Position.
The nomination period closes September 10 at midnight Eastern. Anyone may submit a nomination. However, only members of the NG9-1-1 Institute are eligible to hold a position on the Board of Directors. Become a member for free by filling out this form.
The mission of NG9-1-1 Institute is to support the Congressional NG9-1-1 Caucus and assist it in promoting public education on NG9-1-1 and emergency communications issues. Specifically, the Institute serves as an information clearinghouse for policy makers at federal, state, and local levels, as well as for interested parties and the general public. The organization also serves as a forum for policy discussions that will benefit public policy development.
NENA's Center Manager Certification Program (CMCP) is designed to equip recently hired, newly promoted, and aspiring PSAP and 9-1-1 Authority managers and supervisors with the tools needed to effectively manage their agency through a rigorous 40-hour course of lecture and lab-based education. For more seasoned 9-1-1 professionals, the CMCP may serve to fill in some of the gaps and strengthen core competencies required in emergency communications center management.
The CMCP, unlike many other upper-level emergency communications training programs, utilizes a real-world, hands-on approach that is focused on topics encountered daily by managerial and supervisory level personnel: Business Writing, Financial Management, Human Resources, Legal Issues, and Communications Skills. With a curriculum built by current and former 9-1-1 center managers with decades of combined supervisory and training experience, the program will provide you with knowledge and skills that can immediately and drastically improve your on-the-job effectiveness and enhance your agency's everyday operations.
NENA members can save up to 32% off UPS Express air and international shipments. That's a significant savings over FedEx published rates!* All this with the peace of mind that comes from using the carrier that delivers outstanding reliability, greater speed, more service, and innovative technology. UPS guarantees delivery of more packages around the world than anyone, and delivers more packages overnight on time in the U.S. than any other carrier, including FedEx.
Simple shipping! Special savings! It's that easy! For complete details or to sign up, click here.
We are excited to announce the launch of a new rewards program - available exclusively to you as a member of NENA! To join, log in to nena.org and click on the Member Rewards link from your member profile menu.
Designed to provide exclusive money-saving offers to our members, the new Member Rewards program gives you immediate access to THOUSANDS of discounts from a wide variety of exciting companies like AMC Theatres, Sprint, Walt Disney World, Red Lobster, 1-800-Flowers, Macy's and many more. There is an annual fee of $19.95* to join.
Join now, browse great deals, and start saving today! PLUS, a small portion of the proceeds will go to support NENA initiatives and help keep your membership dues low. Thank you for your support... and happy savings.
Make sure the addresses (email and postal) that we have on file for you are current! Please log in to your online member account to verify or update your information, or send an email to Bri Robinson.
The Pew Charitable Trusts is looking for a dynamic individual to launch and run their new Next Generation 9-1-1 initiative. The initiative will have three primary objectives that, if met, would position states to move expeditiously and wisely on important policy reforms: (1) Raise the profile of Next Generation 9-1-1 so that policy makers at all levels of government understand the benefits of modernizing the system and the consequences of failing to act; (2) Help state leaders gain a better understanding of the costs of moving to Next Generation 9-1-1 and how to fund the transition and ongoing implementation; and (3) Give lawmakers access to policy-relevant, user-friendly information — including best practices used by other states — and credible experts and resources in the field. For more information please review the position description
or contact Andrew Zalman, Senior Executive Recruiter, at azalman@pewtrusts.org or (202) 540-6618.
On October 2, 2013, the FCC's Public Safety and Homeland Security Bureau (Bureau) will host a public workshop to discuss recent developments in the use of wireless technology to contact emergency services. The workshop will explore current trends that may be affecting the provision and quality of 9-1-1 location information delivered to Public Safety Answering Points (PSAPs), including the increased volume of wireless 9-1-1 calls and the increase in wireless calls originating from indoor locations. The workshop will also examine issues raised in the August 12, 2013, ex parte filing by the California chapter of the National Emergency Number Association (CALNENA) regarding the percentage of wireless 9-1-1 calls in which E9-1-1 Phase II location information is provided to PSAPs. Finally, the workshop will explore potential solutions that could improve the delivery of accurate E9-1-1 location information. The workshop will be held at FCC Headquarters, 445 12th Street, SW, Washington DC, 20554. Further details regarding the workshop participants, panels, and times will be announced by future public notice. In advance of the workshop, the Bureau invites interested parties to comment on the issues listed below that will be the subject of discussion at the workshop. The Bureau also intends to make certain wireless 9-1-1 call tracking data relating to the provision of Phase II location information available in the record of PS Docket No. 07-114, and invites interested parties to submit relevant call tracking data as well, which will likewise be placed in the docket for public review and comment.
NENA recently launched a FREE email news service called Public Safety SmartBrief. It provides a weekly summary of news, trends and updates on public safety issues - not just 9-1-1, but police, fire and EMS. Knowledgeable editors handpick key articles from hundreds of publications, summarize them, and provide direct links to the original sources.
In other words, we do all the research and you get the latest news in your inbox or on your handheld device, absolutely free.
NENA's new and improved career center now offers more options and search functionality to job seekers and recruiters, including the ability to browse openings by category, subscribe to receive email notifications of new openings, and apply for openings directly online. Recruiters can now view and rate candidates applying for openings, search the resume database of available candidates (members-only feature), and manage postings online.
NENA and URISA are pleased to announce the newly re-engineered Locating the Future Conference (formerly known as the URISA/NENA Addressing Conference). The conference will take place at the historic Union Station in St. Louis, MO, from November 3-6, 2013.
With the new theme comes an invigorated slate of topics relating to location, addressing, public safety, emergency management, and 9-1-1. The world is changing at a rapid pace, and technologies related to location are more and more common. How do location and addressing adapt?
*NEW* Click here to review the preliminary event agenda.
Click here to learn about event sponsorship opportunities!
Housing Information The conference will take place at the St. Louis Union Station Hotel. We were able to obtain an extremely attractive room rate of $119 single/double. Reservations must be made by October 2, 2013. Make your reservation now while there is availability.
Trade your winter coat for a lightweight sweater: The NENA Development Conference is moving from its traditional February time-frame to October! Exact dates and location are TBD, but be sure to plan now to attend the next NENA Development Conference in October 2014! If you just can't wait that long, be sure to check out our upcoming Critical Issues Forum on Data Analytics & National Telecommunicator Training Standards, taking place October 6-8, 2013, in Denver, CO!
