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NENA NEWS
NENA's Center Manager Certification Program (CMCP) is designed to equip recently-hired, newly-promoted, and aspiring PSAP and 9-1-1 Authority managers and supervisors with the tools needed to effectively manage their agency through a rigorous 40-hour course of lecture and lab-based education. For more seasoned 9-1-1 professionals, the CMCP may serve to fill in some of the gaps and strengthen core competencies required in emergency communications center management.

The CMCP, unlike many other upper-level emergency communications training programs, utilizes a real-world, hands-on approach that is focused on topics encountered daily by managerial and supervisory level personnel: Business Writing, Financial Management, Human Resources, Legal Issues, and Communications Skills. With a curriculum built by current and former 9-1-1 center managers with decades of combined supervisory and training experience, the program will provide you with knowledge and skills that can immediately and drastically improve your on-the-job effectiveness and enhance your agency's everyday operations. 

Click here to register for the upcoming CMCP in Kingsport, TN (Sept 22-26).

Visit the CMCP webpage for more information on the program, including an outline, course materials, prerequisites, and pricing. 
 
NENA is returning to the L'Enfant Plaza Hotel for the 2013 9-1-1 Goes to Washington! Mark March 17-20 on your calendars now and plan to attend this one-of-a-kind event where you can explore the policy issues facing public safety and take immediate action to address them through dialogue with your elected and appointed officials.
 
This workgroup is tasked with the creation of a NENA information document to guide the development of site/structure address point creation in a Geographic Information System (GIS). Site/structure address points must represent addresses assigned by the local 9-1-1 addressing authority, which may not reflect in all cases the current addresses in use today in Commercial or USPS databases. This document is meant to provide PSAP management, vendors, and other interested parties guidelines for the development of a site/structure GIS layer, including sub address level attribute fields. Sub address level attribute fields are already defined within NENA document 71-003, ‘NENA Standards for NG9-1-1 GIS Data Model’. The NG9-1-1 GIS Data Model outlines the recommended table structure for this type of 9-1-1 GIS layer but does not define the placement or spatial representation criteria for site/structure address points. The development and presentation of this recommended criteria is the main goal of the SSAP Workgroup.  

The SSAP Workgroup will take into account NG9-1-1 functionality within the Location Validation Function/Emergency Call Routing Function (LVF/ECRF) as well as general data use for public safety.  

If you would like to become part of this WG, contact Richard Kelly.
 
As many of you have no doubt noticed, there is an increasing number of smartphone applications coming into the market that intend some type of interaction with public safety or 9-1-1. Many of these applications attempt to enhance the user's ability to contact 9-1-1 by either voice or text, and/or provide a means through which a "caller" can provide PSAPs with additional information. PSAP Managers and 9-1-1 Authority groups are expressing both interest and concern.

A NENA/APCO working group has been actively working to address many of the comments and insights that have been shared with us. We are finalizing a short document that will address critical considerations for app developers as they consider new products. This document will be shared with the major app stores, and will also be available on the NENA and APCO websites.

Concerns have also been expressed about the recent letters that were sent by 911 Emergency Assist (911EA) to many PSAPs advising of the launch of their product. We have been in touch with 911EA and will be continuing discussion to address PSAP training and how they are marketing their product. 911EA has welcomed the offer to incorporate further public safety driven insight into their path forward.

More updates will come soon. Please share your thoughts on how smartphone applications can best integrate with PSAPs and public safety by visiting the new Smartphone Applications Forum on the NENA website.
 
The NENA 2012 Live Learning Center provides you with online, on-demand access to audio and synchronized presentation materials from nearly every Education & Training Session held at NENA 2012. That's 80 hours of expert presentations addressing best practices, innovations, trends, and more available at the click of a mouse!
 
Budget now to attend....


 
Make sure the addresses (email and postal) that we have on file for you are current! Please log in to your online member account to verify or update your information, or send an email to Bri Robinson.
 
RCC Consultants Inc
UPCOMING DEADLINES
The application for the Summer exam period is now closed, but register before September 10, 2012, to secure your seat in the next ENP examination window: October 6-20, 2012. Visit the ENP Web page for more information.
 
GOVERNMENT AFFAIRS UPDATE
Click here to review comments filed by NENA in response to the FCC's Notice of Proposed Rulemaking on Implementation of the Middle Class Tax Relief and Job Creation Act of 2012 Establishment of a Public Safety Answering Point Do-Not-Call Registry.
 
EMERGENCY COMMUNICATION NEWS
NENA recently launched a FREE email news service called Public Safety SmartBrief. It provides a weekly summary of news, trends and updates on public safety issues - not just 9-1-1, but police, fire and EMS. Knowledgeable editors handpick key articles from hundreds of publications, summarize them and provide direct links to the original sources.
 
In other words, we do all the research and you get the latest news in your inbox or on your handheld device, absolutely free.

 
HELP WANTED
NENA's new and improved career center now offers more options and search functionality to job seekers and recruiters, including the ability to browse openings by category, subscribe to receive email notifications of new openings, and apply for openings directly online. Recruiters can now view and rate candidates applying for openings, search the resume database of available candidates (members-only feature), and manage postings online. 

Visit the Career Center to learn more.
 
UPCOMING EVENTS
NENA Development Conference - Feb. 10-13, 2013 - Caribe Royale - Orlando, FL

9-1-1 Goes to Washington - Mar. 17-20, 2013 - L'Enfant Plaza Hotel - Washington, DC

NENA 2013 - June 15-20, 2013 - Charlotte Convention Center - Charlotte, NC
 
CHAPTER CONFERENCES

North Carolina NENA Conference | August 26-29 | Wilmington, NC

Kentucky Emergency Services Conference | September 4-7 | Louisville, KY

NENA Ontario Conference | September 16-19 | Oshawa, ON

Tennessee NENA Conference | September 23-26 | Kingsport, TN

Wisconsin NENA Conference | October 7-10 | Wisconsin Dells, WI

Colorado NENA Conference | October 10-12 | Longmont, CO

Alabama NENA's Gulf Coast Conference | October 14-17 | Orange Beach, AL

Illinois Public Safety Telecommunications Conference | October 21-24 | Springfield, IL

Iowa NENA Conference | October 22-23 | Des Moines, IA

South Carolina NENA Conference | October 24-26 | Myrtle Beach, SC

To have your upcoming Chapter Conference or event listed here and on the website, please email details to cnussman@nena.org.

 

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Fax: 202.618.6370
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