Registration is now open for NENA's NG9-1-1 Standards & Best Practices Conference! Click here to register and here to book your housing!

Learn, Collaborate, & Contribute at the NG9-1-1 Standards & Best Practices Conference!
#NENASBP (January 15-18, 2024 at the Hilton Clearwater in Clearwater, FL) is a conference unlike any other. It is an interactive, informative, attendee-driven event where you not only learn about the evolution of 9-1-1, but also create the guidelines, resources, and documents that enable NG services, systems, and PSAPs to reach their full potential.

With your peers from across the 9-1-1 industry, you’ll discuss and work to address the most pressing issues facing 9-1-1, including: recruitment, hiring, and retention; artificial intelligence; GIS and NG-data needs; location services and accuracy; culture; interoperability; telecommunicator SOPs; text-to-9-1-1; transition planning; cybersecurity; multimedia messaging and accessibility; training; wellness and resiliency; the evolution of 9-1-1 center supervision and management; and more!

No other event provides you with the opportunity to shape the future of 9-1-1 and impact public safety for decades to come! Don’t miss your chance to be part of it! 

Click here to learn more about #NENASBP. 

NENA and 911 Authority, LLC are proud to establish a scholarship to honor the life, passion, integrity and career of Wendy Ann Day. This scholarship honors the mission of 9-1-1 policy and regulatory development, women’s empowerment within 9-1-1, and Wendy’s valuable contributions to the policy and regulatory aspects of public safety programs across the country. 

This scholarship opportunity is open to women in the 9-1-1 industry who have not previously attended 9-1-1 Goes to Washington.

The scholarship recipient will receive the following: 

• Complimentary registration to NENA's 9-1-1 Goes to Washington conference;
• Four nights hotel accommodations; and
• A travel stipend of up to $2,000 to help cover transportation costs to and from the event (provided as a post-event reimbursement). 

To be eligible for the scholarship you must meet the criteria listed in bold above and complete and submit the scholarship application, including a 1,000 word or less essay and a current resume.

Applications will be accepted through November 30, 2023. The scholarship winner will be notified no later than December 15, 2023. 

Click here to apply. 

*ILO stands for Instructor-Led Online

Visit the NENA Education Calendar to see additional upcoming classes in your area and online! 

Join us for a discussion of the often-overlooked emotional toll that holidays can take on telecommunicators. Frontline personnel face unique challenges during the festive season, including working on holidays, being away from family, and managing the stress of trying to create a perfect celebration amidst their demanding careers.

This webinar provides insights into the emotional challenges faced by telecommunicators during the holiday season, explores ways to support them in navigating the complexities of working this time of year, and offers practical strategies for both professional and personal well-being.

Can't attend on the 7th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.

CEUs: Attend this webinar and receive one-half ENP re-certification point towards the twelve-point maximum for NENA courses in the Professional Development CEU/Course Credits section.

The NENA Security for Next Generation 9-1-1 Standard establishes the minimal guidelines and requirements for the protection of NG9-1-1 assets or elements within a changing business environment.

Members of the Working Group can download the document and submit comments by going here and then selecting Add a Comment from the Edit icon drop-down menu. All others may download the document and submit comments by going here and then selecting Add a Comment from the Document Actions icon drop-down menu.

Please complete all requested data and click Save or, if submitting multiple comments, click Save and Add Another. If you are providing editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, or incorrect references/links to documents, please document them under one comment and list the page and line number for each (ex. Page 22, Line 761: Correct moist to most). If the correction is within a table, please provide the table name and page number of the error and your recommended change.

All comments are due by December 11, 2023. You may contact the NENA Committee Resource Manager with any questions or concerns. 

The Joint NENA/APCO TERT (Telecommunicator Emergency Response Taskforce) Working Group seeks volunteers in the General Interest and Producer categories.  Producers develop and/or provide 9-1-1 related products and services and General Interest members are those who do not fit into the User or Producer interest category, such as consultants or those who are part of state or federal agencies.

The Working Group meets on Thursdays from 11AM to 12PM Eastern.

Click here to volunteer. You can contact WG Co-Chairs, Rebecca Conners and Jennifer Arnold with any additional questions. 

NENA seeks volunteers to help develop administrative, technical, and operational standards for PSAPs/ECCs seeking to deploy or otherwise implement Incident Related Imagery (IRI) technology. The intended deliverable is an ANSI-approved standard.

The IRI WG seeks representation from User, Producer, and General Interest categories with experience in the public-facing and private-sector sides of the emergency-communications industry. Working Group efforts will be solution agnostic, not favoring or promoting any one platform or technology. PSAP/ECC representation is welcomed and encouraged from all levels, especially from frontline personnel currently working with, or who anticipate working with, IRI technology.

Meetings will be held the second Wednesday of every month from 3PM to 4PM Eastern, beginning on 01.10.24.

Click here to join the Incident Related Imagery (IRI) Working Group.