From now through November 10, NENA is accepting session proposals for the NENA 2024 Conference & Expo taking place at the Gaylord Palms in Orlando, FL from June 28 - July 3.

Presenting a session at NENA 2024 allows you to share your knowledge and experience with an audience of 9-1-1 professionals eager to gain and share information. It is also your chance to give back to the profession and help inspire, inform, and educate attendees on important issues.

To ensure your submission receives due consideration, please ensure that:

• Your proposal is issue-focused, not product-focused;
• Your 65-word presentation description contains a precise objective;
• You are able to identify three clear audience takeaways;
• You fully complete all areas of the submission form and provide accurate contact information, including phone number(s), email address(es), and mailing address(es);
• You use proper grammar, capitalization, and punctuation; and
• You provide the names of any co-presenters with your submission (or prior to the close of the submission window). 

Click here to learn more and submit your great idea! All proposals are due by Friday, November 10. 

Registration is now open for NENA's NG9-1-1 Standards & Best Practices Conference! Click here to register and here to book your housing!

Learn, Collaborate, & Contribute at the NG9-1-1 Standards & Best Practices Conference!
#NENASBP (January 15-18, 2024 at the Hilton Clearwater in Clearwater, FL) is a conference unlike any other. It is an interactive, informative, attendee-driven event where you not only learn about the evolution of 9-1-1, but also create the guidelines, resources, and documents that enable NG services, systems, and PSAPs to reach their full potential.

With your peers from across the 9-1-1 industry, you’ll discuss and work to address the most pressing issues facing 9-1-1, including: recruitment, hiring, and retention; GIS and NG-data needs; location services and accuracy; culture; interoperability; telecommunicator SOPs; real-time text; transition planning; cybersecurity; multimedia messaging and accessibility; training; wellness and resiliency; the evolution of 9-1-1 center supervision and management; and more!

No other event provides you with the opportunity to shape the future of 9-1-1 and impact public safety for decades to come! Don’t miss your chance to be part of it! 

Click here to learn more about #NENASBP. 

NENA and 911 Authority, LLC are proud to establish a scholarship to honor the life, passion, integrity and career of Wendy Ann Day. This scholarship honors the mission of 9-1-1 policy and regulatory development, women’s empowerment within 9-1-1, and Wendy’s valuable contributions to the policy and regulatory aspects of public safety programs across the country. 

This scholarship opportunity is open to women in their first five years in the 9-1-1 industry who have not previously attended 9-1-1 Goes to Washington.

The scholarship recipient will receive the following: 

• Complimentary registration to NENA's 9-1-1 Goes to Washington conference;
• Four nights hotel accommodations; and
• A travel stipend of up to $1,000 to help cover transportation costs to and from the event (provided as a post-event reimbursement). 

To be eligible for the scholarship you must meet the criteria listed in bold above and complete and submit the scholarship application, including a 1,000 word or less essay and a current resume.

Applications will be accepted through November 30, 2023. The scholarship winner will be notified no later than December 15, 2023. 

Click here to apply. 

The National Joint TERT Initiative (NJTI) – the partnership between APCO and NENA to promote the Telecommunicator Emergency Response Taskforce (TERT) Program – recently announced that George Long and Chris Kindlespire have stepped down as NJTI Co-Chairs. Succeeding George as the NJTI Co-Chair representing APCO is Jonathan Jones, and the new Co-Chair taking over for Chris representing NENA is Brad Gass. 

Click here to read more. 

*ILO stands for Instructor-Led Online

Visit the NENA Education Calendar to see additional upcoming classes in your area and online! 

NENA seeks applicants for the Interoperability Program Manager position. The Interoperability Program Manager is responsible for selling, invoicing, and directly marketing the Enhanced PSAP Registry and Census (EPRC) and the Company ID (CID) Program to the 9-1-1 industry. This will include End User License Agreement (EULA) negotiations, service contracts for enterprise integrations, and work with their direct supervisor on strategic planning for NENA Interoperability programs. This position is responsible for developing, testing, production, evaluation, content review, and revision of the NENA Interoperability programs. The success of this role is defined by the customer deriving continuous value from the EPRC and CID programs. This role closely partners with NENA leadership and other stakeholders to work cross-functionally to help identify opportunities for improvement.

Click here to learn more and apply. 

The NENA Security for Next Generation 9-1-1 Standard establishes the minimal guidelines and requirements for the protection of NG9-1-1 assets or elements within a changing business environment.

Members of the Working Group can download the document and submit comments by going here and then selecting Add a Comment from the Edit icon drop-down menu. All others may download the document and submit comments by going here and then selecting Add a Comment from the Document Actions icon drop-down menu.

Please complete all requested data and click Save or, if submitting multiple comments, click Save and Add Another. If you are providing editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, or incorrect references/links to documents, please document them under one comment and list the page and line number for each (ex. Page 22, Line 761: Correct moist to most). If the correction is within a table, please provide the table name and page number of the error and your recommended change.

All comments are due by December 11, 2023. You may contact the NENA Committee Resource Manager with any questions or concerns. 

NENA is accepting applications for its Diversity, Equity, & Inclusion Special Committee, which explores how NENA, as an organization, and 9-1-1, as a public-safety service, can better support under-represented populations in this field.

The committee provides recommendations to the NENA Board of Directors in response to questions such as:

• What can NENA do to improve diversity in the association’s leadership and across the organization’s programs and activities
• What can NENA do to better address the unique workplace challenges that the under-represented face?
• What standards or policies can be developed to ensure that 9-1-1 provides bias-free service to everyone?

Ten at-large committee seats will be filled through this application process. Applications are due by 11:59 P.M. Eastern on Monday, November 27.

Click here to apply.

The Transition to i3 PSAP Working Group will be developing a standard specifying how an agency transitions to fully i3-compliant applications without a forklift upgrade of all applications. The standard will specify how specific applications will need to support both legacy and i3 interfaces to permit continued operations during the transition process. In scope are the following applications: Call Handling Systems, Computer Aided Dispatch and Logging Recorder. The deliverable is intended to be an ANSI-approved standard.

A variety of expertise is sought for the volunteers for this work group, such as operational and technical experience. Meetings will be held on Wednesdays from 2:00PM – 3:30PM Eastern.

Click here volunteer.