From now through November 10, NENA is accepting session proposals for the NENA 2024 Conference & Expo taking place at the Gaylord Palms in Orlando, FL from June 28 - July 3

Presenting a session at NENA 2024 allows you to share your knowledge and experience with an audience of 9-1-1 professionals eager to gain and share information. It is also your chance to give back to the profession and help inspire, inform, and educate attendees on important issues.

To ensure your submission receives due consideration, please ensure that:

• Your proposal is issue-focused, not product-focused;
• Your 65-word presentation description contains a precise objective;
• You are able to identify three clear audience takeaways;
• You fully complete all areas of the submission form and provide accurate contact information, including phone number(s), email address(es), and mailing address(es);
• You use proper grammar, capitalization, and punctuation; and
• You provide the names of any co-presenters with your submission (or prior to the close of the submission window). 

Click here to learn more and submit your great idea! All proposals are due by Friday, November 10. 

Registration is now open for NENA's NG9-1-1 Standards & Best Practices Conference! Click here to register and here to book your housing!

Learn, Collaborate, & Contribute at the NG9-1-1 Standards & Best Practices Conference!
#NENASBP (January 15-18, 2024 at the Hilton Clearwater in Clearwater, FL) is a conference unlike any other. It is an interactive, informative, attendee-driven event where you not only learn about the evolution of 9-1-1, but also create the guidelines, resources, and documents that enable NG services, systems, and PSAPs to reach their full potential.

With your peers from across the 9-1-1 industry, you’ll discuss and work to address the most pressing issues facing 9-1-1, including: recruitment, hiring, and retention; GIS and NG-data needs; location services and accuracy; culture; interoperability; telecommunicator SOPs; real-time text; transition planning; cybersecurity; multimedia messaging and accessibility; training; wellness and resiliency; the evolution of 9-1-1 center supervision and management; and more!

No other event provides you with the opportunity to shape the future of 9-1-1 and impact public safety for decades to come! Don’t miss your chance to be part of it! 

Click here to learn more about #NENASBP. 

*ILO stands for Instructor-Led Online

Visit the NENA Education Calendar to see additional upcoming classes in your area and online! 

NENA is pleased to announce the publication of the NENA Information Document for GIS Data Stewardship for Next Generation 9-1-1 (NG9-1-1), Version 2. The document provides guidance to aid the development of complete, accurate, and current GIS data layers to be used within NG9-1-1 systems.

Thank you to those involved in the GIS Data Stewardship for NG9-1-1 Emergency Service Boundaries and Road Centerlines Working Groups for the hard work committed to the success of the document.

The Transition to i3 PSAP Working Group will be developing a standard specifying how an agency transitions to fully i3-compliant applications without a forklift upgrade of all applications. The standard will specify how specific applications will need to support both legacy and i3 interfaces to permit continued operations during the transition process. In scope are the following applications: Call Handling Systems, Computer Aided Dispatch and Logging Recorder. The deliverable is intended to be an ANSI-approved standard.

A variety of expertise is sought for the volunteers for this work group, such as operational and technical experience. Meetings will be held on Wednesdays from 2:00PM – 3:30PM Eastern.

Click here volunteer.

NENA seeks volunteers from diverse backgrounds in technology, PSAP operations, and general interest stakeholders for a NENA/APCO Joint Working Group focused on the review of, and possible revision of, the Minimum Training Standard for TTY/TDD Use in the Public Safety Communications Center.

Membership in APCO or NENA is not a requirement to participate, however, due to the nature of the JWG status, the number of participants is limited to no more than fifteen voting members per organization.

The first responsibility of the JWG will be to determine whether the document needs a revision or can be reaffirmed; and to develop a revised Charter outlining the recommendation for approval by the NENA Development Steering Council (DSC) and the APCO Standards Development Committee (SDC). The recommendation will be facilitated by the JWG members.

Meetings will be held the 2nd Tuesday and the 4th Wednesday of each month with the first meeting anticipated for October 2023.

Click here to volunteer!