NENA is proud to announce the launch of the new Transformative Empowerment and Mentoring (TEAM) Program. This six-month long program is another way NENA will help empower future leaders of the 9-1-1 community to achieve personal and professional growth.

TEAM Program participants will receive personalized guidance, support, and inspiration by fostering meaningful, transformative connections centered around growth, diversity, and respect.

"Being a mentor is one of the most fulfilling, impactful, and meaningful things one person can do for another," said NENA Immediate Past President, Laurie Anderson, ENP. "I'm so excited about this program that is going to help the 9-1-1 leaders of tomorrow grow, flourish, and reach their full potential."

Apply here to be a TEAM mentor.

Prospective mentees should click here to be considered for the first TEAM cohort, beginning this fall.

Click here to learn more!

NENA staff has been working with Google and Original Equipment Manufacturers (OEMs) regarding a recent and large uptick in accidental calls caused by changes to default behavior in some devices for the Emergency SOS feature in Android. This feature is activated by rapidly pressing the power button 5 times. With recent changes in settings included in recent updates to some Android OEMs, the Emergency SOS feature has initiated a large volume of "accidental" 9-1-1 calls. NENA has data that PSAPs report up to a 30% increase in call volumes in May and June, most of them attributed to this feature change.

Android Operating System (OS) software from both Google and OEMs have introduced updates to address the issue. For multiple major OEMs, the updates have already been pushed to the public and installed on many devices. It will take some time for updates to reach a critical mass of handsets, and for users to install them, for the issue to be completely addressed. 

Click here to read more, including a brief guide to the Emergency SOS feature.

NENA is seeking participants for its 11th NG9-1-1 Industry Collaboration Event (ICE) scheduled to be held on November 1 – 3, 2023. This event will largely repeat and expand upon ICE 10, which focused on NENA i3 Standard for Next Generation 9-1-1, Version 3, and related standards. ICE 11 will include an additional focus on the creation, logging, and conveyance of Emergency Incident Data Object (EIDO) through NextGen Core Services and NG PSAP systems (call handling and CAD). 

Click here to learn more. 

*ILO stands for Instructor-Led Online

Visit the NENA Education Calendar to see additional upcoming classes in your area and online! 

The NENA Security for Next Generation 9-1-1 Standard establishes the minimal guidelines and requirements for the protection of NG9-1-1 assets or elements within a changing business environment.

Members of the Working Group can download the document and submit comments by going here and  selecting "Add a Comment" from the Edit icon drop down options.

All others may download the document and submit comments by going here and then selecting "Add a Comment" from the Document Actions icon drop down options.

Please complete all requested data and click "Save," or, if submitting multiple comments, click "Save and Add Another."

If you are providing editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, or incorrect references/links to documents, please document them under one comment and list the page and line number for each (ex. Page 22, Line 761: Correct moist to most). If the correction is within a table, please provide the table name and page number of the error and your recommended change.

All comments are due by July 3, 2023. You may contact the NENA Committee Resource Manager with any questions or concerns.

The NENA GIS Data Transition Information Document offers guidance to assist those who have been tasked with becoming Geographic Information System (GIS) Data Providers for Next Generation 9-1-1 (NG9-1-1) or are otherwise involved in planning or executing an NG9-1-1 data transition.

Members of the Working Group can download the document and submit comments by going here and selecting "Add a Comment" from the Edit icon drop-down menu.

All others may download the document and submit comments by going here and selecting "Add a Comment" from the Document Actions icon drop-down menu.

Please complete all requested data and click "Save," or, if submitting multiple comments, click "Save and Add Another."

If you are providing editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, or incorrect references/links to documents, please document them under one comment and list the page and line number for each (ex. Page 22, Line 761: Correct moist to most). If the correction is within a table, please provide the table name and page number of the error and your recommended change.

All comments are due by August 12, 2023. You may contact the NENA Committee Resource Manager with any questions or concerns.

Click here to take action and help ensure the passage of legislation that would fund the NG9-1-1 transition!