Learn, Grow, Connect, & Discover at NENA 2023!
At NENA 2023, you will not only hear about the public safety issues of today and tomorrow, but also gain practical, real-world know-how that you can take home with you and put into action immediately. Featuring inspiring keynote speakers, more than ninety hours of breakout sessions that inform and empower, career-building courses and workshops with real-world applications, nightly networking events that help you make the right connections, and an Expo Hall showcasing cutting-edge products and services, NENA 2023 is the must-attend event of the year. Don’t miss your chance to be a part of it! Check out the new digital conference brochure for full conference details!

Click here to register online for #NENA2023!

Register for the Run for 9-1-1, too! 
Lace up your running or walking shoes in support of 9-1-1 training and wellness programs on Saturday, June 17, and participate in the 9th Annual "Run for 9-1-1" Charity 5K in Grapevine, TX!

The run/walk promotes healthy living among 9-1-1 professionals, gives the greater Dallas community, and supporters from around the country, a chance to say "thank you" to 9-1-1, and generates funds for scholarships and 9-1-1 training opportunities. Click here to register.

Volunteer at #NENA2023!
Volunteering at #NENA2023 is a great way to network, attend the conference, and have fun! No prior experience is necessary; just bring your positive attitude and willingness to help! Volunteers receive a volunteer shirt and, after working a minimum of four hours, become eligible to attend four hours of the conference free! Additionally, volunteers receive points towards ENP recertification.

Click here to sign up to volunteer! 

Reducing Call Transfers With NG9-1-1 Call Routing: A Review of New Data From the State Of Utah
Sponsored by Motorola Solutions
Wednesday, June 7 | 1PM Eastern (live) or On-Demand
FREE! Click here to register!

How does Next Generation 9-1-1 Call Routing reduce call transfers? What new options are available to PSAPs with Next Gen call routing to address call overflow, with no human intervention, so that calls are evenly distributed across multiple PSAPs during an incident? Join us for this webinar that shares new data from the state of Utah that demonstrates how 9-1-1 Call Routing is saving precious seconds for telecommunicators and citizens. We'll be joined by Tina Mathieu, Deputy Director, Utah Communications Authority and Sam Bard, Director of Product Management, NGCS, Motorola Solutions and Dave Wilson, Motorola Solutions’ Industry Team and Emcee for the webinar.  All you need to bring are your questions!

Can't attend on the 7th? Register now and you will have access to the on-demand webinar archive via the registration landing page.

CEUs: Attend this webinar and receive one-half ENP re-certification point toward the six-point maximum for non-NENA courses in the Professional Development CEU/Course Credits section.

Webinar Access Info: Dial-in and web-access details will be provided to attendees via email automatically upon registration.

Computer-Aided Disaster
New Date! Wednesday, June 14 | 3PM Eastern (live) or On-Demand
FREE for NENA Members
Click here to register!

In 2021, Bedford County, VA 9-1-1 experienced a catastrophic cybersecurity incident. For 2.5 months, all public-safety-system data was lost, leaving dispatchers to use pen and paper to do their jobs! During this time, staff had to develop new tools and workflows to maintain daily operations, safety, and situational awareness. Attend this webinar to hear about how the 9-1-1 center managed and recovered from the chaos of sudden and complete data loss. You’ll learn:

• What tools are needed when facing a long-term CAD outage and how to obtain them;
• How to keep center morale up during long-term crises; and
• How to increase your data security and cyber-preparedness before an incident happens to you.

This #WebinarWednesday is brought to you by Priority Dispatch Corporation. For over 45 years, Priority Dispatch has promoted fast, safe, and effective emergency dispatch practices. The Priority Dispatch System is built on the gold-standard protocols of the International Academies of Emergency Dispatch, and it's widely regarded as the standard of care and practice for emergency calltaking. Priority Dispatch helps you provide the highest level of care on every call. Learn more at prioritydispatch.net.

Can't attend on the 14th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive.

Presenters: Christine Giglio, ENP – Bedford County (VA) Emergency Communications Center | Michael Miller – Bedford County (VA) Emergency Communications Center

CEUs: Attend this webinar and receive one-half ENP re-certification point towards the twelve-point maximum for NENA courses in the Professional Development CEU/Course Credits section.

Webinar Access Info: Dial-in and web-access details provided automatically via email upon registration.

Questions? Contact Amanda Tegtmeyer with the NENA Education team.

*ILO stands for Instructor-Led Online

Visit the NENA Education Calendar to see additional upcoming classes in your area and online! 

The NENA Security for Next Generation 9-1-1 Standard establishes the minimal guidelines and requirements for the protection of NG9-1-1 assets or elements within a changing business environment.

Members of the Working Group may download the document and submit comments by going here and  selecting "Add a Comment" from the "Edit" icon drop down options. All others may download the document and submit comments by going here and then selecting "Add a Comment" from the "Document Actions" icon drop down options. Please complete all requested data and click "Save," or, if submitting multiple comments, click "Save and Add Another.

If you are providing editorial comments, such as corrections to typos, grammatical errors, style/numbering errors, and incorrect references/links to documents, please document them under one comment and list the page and line number for each. If the correction is within a table, provide the table name and page number of error and specific details of change.

All comments are due by July 3, 2023. You may contact the NENA Committee Resource Manager with any questions or concerns.

The SAFECOM Nationwide Survey (SNS) is now live and will remain open through July 21, 2023, and your participation impacts future emergency communications decisions! The SNS supplies essential data on emergency communications capability gaps that can be used to advocate for funding, establish priorities, and improve operations. Participation helps to highlight those advancements that will secure resilient operable and interoperable communications in an ever-evolving environment.

The SNS measures progress made while identifying gaps in emergency communications and defining the range for new capabilities. Both SAFECOM and the Cybersecurity and Infrastructure Security Agency (CISA) encourage public safety organizations at the federal, state, local, tribal, and territorial levels of government to participate in the survey, have their voices heard, and help shape the future of emergency communications.

Learn more and take the survey here.