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Latest News
New Hotel Options Added! Learn, Grow, Connect, & Discover at NENA 2023! Click here to register online for #NENA2023!
The run/walk promotes healthy living among 9-1-1 professionals, gives the greater Dallas community, and supporters from around the country, a chance to say "thank you" to 9-1-1, and generates funds for scholarships and 9-1-1 training opportunities. Click here to register.
The NG9-1-1 Interoperability Oversight Commission (NIOC) is pleased to announce it has issued its root certificate for PSAP Credentialing Agency (PCA), establishing the base for secure interoperability in Next Generation 9-1-1 (NG9-1-1) systems. The standards-based Public Key Infrastructure (PKI) will enable disparate jurisdictions to interoperate their 9-1-1 systems securely and seamlessly with a shared root of trust, using credentials based on ANSI-approved consensus standards. "This is a landmark achievement that reflects the original vision of NG9-1-1 standards, including the NENA i3 standard," said Steve McMurrer, Chair of NIOC. "On behalf of all the commission members, I would like to thank our public and private partners for making this possible. The vision of an interoperable, standards-based cybersecurity system has been a key objective of our collective standards work." For more information about the NIOC, visit ng911ioc.org. Training Update
ENP 101: How Certification Benefits You & Your Agency NENA’s Emergency Number Professional (ENP) credential is the standard for excellence in our Industry. But what exactly is ENP certification, how do you get it, and what does it do for you? Join us for this special webinar where you will learn about:
Can't attend on the 23rd? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive. Presenters: Nick LaMontia, ENP & Steve Morgan, ENP – NENA Institute Board Webinar Access Info: Dial-in and web-access details provided automatically via email upon registration. Questions? Contact Amanda Tegtmeyer with the NENA Education team. Reducing Call Transfers With NG9-1-1 Call Routing: A Review of New Data From the State Of Utah How does Next Generation 9-1-1 Call Routing reduce call transfers? What new options are available to PSAPs with Next Gen call routing to address call overflow, with no human intervention, so that calls are evenly distributed across multiple PSAPs during an incident? Join us for this webinar that shares new data from the state of Utah that demonstrates how 9-1-1 Call Routing is saving precious seconds for telecommunicators and citizens. We'll be joined by Tina Mathieu, Deputy Director, Utah Communications Authority and Sam Bard, Director of Product Management, NGCS, Motorola Solutions and Dave Wilson, Motorola Solutions’ Industry Team and Emcee for the webinar. All you need to bring are your questions! Can't attend on the 7th? Register now and you will have access to the on-demand webinar archive via the registration landing page. CEUs: Attend this webinar and receive one-half ENP re-certification point toward the six-point maximum for non-NENA courses in the Professional Development CEU/Course Credits section. Webinar Access Info: Dial-in and web-access details will be provided to attendees via email automatically upon registration. The views expressed during this webinar are those of the sponsor and not necessarily those of NENA. NENA does not endorse any proprietary product or solution. Contact Sean Sullivan for more information on how your company can participate in NENA’s sponsored webinar program.
05.12.23 | Leadership in the 9-1-1 Center | ILO* | Register 05.15.23 | (3-day course) | Center Training Officer (CTO) Program | Colorado Springs, CO | Register
05.18.23 | Liability Issues in the 9-1-1 Center | ILO* | Register
05.22.23 | (5-day course) | Center Manager Certification Program (CMCP) | Round Lake Beach, IL | Register
05.23.23 | (3-day course) | 9-1-1 Center Supervisor Program | Harlingen, TX | Register
05.31.23 | Advanced Fire Dispatching | ILO* | Register
06.01.23 | Enhanced Caller Management | ILO* | Register
06.05.23 | (3-day course) | 9-1-1 Center Supervisor Program | Stockton, CA | Register
Visit the NENA Education Calendar to see additional upcoming classes in your area and online! Association Business
Pursuant to NENA's Bylaws, notice is hereby given that the membership of the National Emergency Number Association will hold an annual meeting during the NENA 2023 Conference & Expo at 5:15PM on Sunday, June 18, 2023 in the Gaylord Texan’s Yellow Rose Ballroom in Grapevine, TX. The membership is advised of the following agenda: I. Discussion of, and voting on, proposed bylaws changes
Volunteers Wanted
The FutureThink Committee is responsible for researching, reporting, and forecasting emerging topics of importance. The Committee aims to guide public-safety leaders through long-term decision-making and direction setting, and in the development of action plans for NENA as a whole moving into the future. The Committee will provide education and outreach to NENA members to initiate discussion and prepare industry leaders for the future of 9-1-1. Committee work products may include standards, requirements, and informational documents, as well as non-traditional work products such as white papers, presentations, briefings, text contributions to other committees and working groups, regulatory and legislative campaign recommendations, and more. Volunteers should have a variety of expertise, be forward thinking and accepting of new technologies. NG9-1-1 subject matter experts (SME), private sector professionals, and PSAP operations personnel are all invited to contribute, as well as anyone deeply familiar with how 9-1-1 works and how technology, economic, and political trends and events may affect us in the future. One-hour calls will be held every 2nd and 4th Thursday of the month at 12PM Eastern beginning April 27th. Click here to volunteer. NENA seeks volunteers with an interest in being a Working Group Co-Chair for the upcoming RFP Working Group. A Working Group Co-Chair is not required to hold a NENA membership or to be a subject-matter expert (SME). The applicant should possess administrative, facilitatory, and/or management skills related to meeting facilitation, preparation of agendas and notes, document creation and management, and overall working group discussion. Training will be provided. NENA prefers that a working group have, at a minimum, three Co-Chairs to support the various duties of work group management and the document development process. More information on the Roles and Responsibilities of Working Group Chairs can be found in the NENAkb and NENA-ADM-001, section 7.3. If you are interested in applying for the RFP Working Group Co-Chair role, please complete the application located at the bottom of the Development Steering Council page, under NENA Development Group Documents, and return via email to the PSAP Logistics Committee Co-Chairs Lisa Dodson and Amy McDowell.
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